Encircle
51 - 200 employees
By making it easy to collect, manage, and use field data, Encircle speeds up restoration jobs, gives visibility into a job's progress, and simplifies the creation and sharing of detailed reports. These reports meet and exceed the insurance industry's strict documentation requirements, improving customer satisfaction.
Account Manager
Job not on LinkedIn
🕒 June 1
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Encircle
51 - 200 employees
By making it easy to collect, manage, and use field data, Encircle speeds up restoration jobs, gives visibility into a job's progress, and simplifies the creation and sharing of detailed reports. These reports meet and exceed the insurance industry's strict documentation requirements, improving customer satisfaction.
📋 Description
• Oversee all assigned contract renewals to ensure timely and accurate execution • Own contract processes, including renewal management, quote creation, salesforce opportunity records, forecasting outcomes and tracking progress of signature • Identify opportunities to expand Encircle’s footprint as part of the renewal process • Identify opportunities to sell new products to our current customers • Leverage platform data to run campaigns to create new product pipeline or expansion revenue • Work with the CSM team to identify at-risk accounts and put together a strategy to secure the renewal, as needed • Establish and maintain effective, cooperative working relationships with customers, both via phone and email • Develop a thorough understanding of our products to deliver demonstrations of the Encircle platform to existing customers • Partner with Revenue and GTM leadership on uncovering value, trends and opportunities
🎯 Requirements
• 2+ years experience in a customer-facing role such as an account executive or account manager • Previous B2B SaaS experience • YOY success exceeding quota targets • Ability to tackle objections and close deals • Ability to handle multiple priorities and manage customer expectations • Excellent planning, organizational, and time management skills • Good communication skills (verbal and written) with customers and internal stakeholders • Experience with software tools like Salesforce, Churn Zero, G-Suite, etc
🏖️ Benefits
• Flexible hours • Self-managed vacation • Trust to manage your time • Work where you’re most productive • Access to our collaboration hub in Kitchener • Support for learning and career development • Full human well-being inside and outside of work
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