Instrumentation Account Manager

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🕒 May 17

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K&D Pratt Group Inc.

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51 - 200 employees

At K&D Pratt, safety is at the core of our culture. We have been serving Atlantic Canada for nearly 100 years by supplying and servicing all sectors of industry. We understand the need for comprehensive solutions with a high level of service.

📋 Description

• Develop new business opportunities through company lead follow-ups, industry contacts, tender sites, and market awareness • High-Value Customer Engagement – spend your time meeting customers, understanding their operations, and recommending solutions that protect people and critical equipment. • Build and grow relationships with organizations that depend on accurate measurement, monitoring, and control solutions. • Own and Grow Your Territory – build relationships with municipalities, industrial operators, and commercial customers while expanding both new and existing business. • Manage and grow existing customer relationships, identifying opportunities to expand instrumentation solutions and services • Work closely with inside sales and technical teams to deliver accurate and timely quotes and technical solutions • Visit customer sites to understand operational needs and recommend appropriate instrumentation and measurement solutions • Support service initiatives including maintenance, calibration, and field servicing of instrumentation devices and systems • Act as the face of our Instrumentation solutions to municipalities, utilities, industrial operators, and commercial customers • Maintain and manage opportunities, account activity, and pipeline visibility using CRM tools • Monitor industry trends, competitor activity, and customer needs to support territory growth and sales planning • Participate in product training, supplier updates, and certification opportunities • Represent K&D Pratt at industry events, trade shows, and customer meetings • Promote safe work practices and demonstrate safety leadership in all aspects of the role.

🎯 Requirements

• 2+ years of B2B sales experience, ideally in instrumentation, Electrical equipment, or technically related sales • Demonstrated success developing new business while growing existing customer relationships • Hands-on technical experience in electrical, instrumentation, or industrial environments • Experience or familiarity with water and wastewater systems, flow measurement, valves, gas detection, or process instrumentation • Exposure to calibration services, PLC systems, programming, or panel instrumentation is considered an asset • Strong relationship-building and consultative selling skills, with the ability to understand customer operations and recommend practical solutions • Ability to manage a sales pipeline, prioritize opportunities, and maintain accurate activity within CRM systems • Comfortable working independently in a territory-based role while collaborating with inside sales and technical teams • Organized, adaptable, and detail-oriented in a fast-moving territory sales environment • Valid driver’s license and willingness to travel within your assigned territory • Bilingual English/French is considered an asset but not required.

🏖️ Benefits

• Competitive base salary + performance-based incentives • Vehicle allowance to support travel within your territory • Professional Development – ongoing product training, manufacturer education, and opportunities to participate in industry events and trade shows. • Benefits that Support You – health, dental, vision, life & disability coverage, employer-matched RRSP, paid holidays, flex-time, Employee & Family Assistance Program.