Senior Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $90k - $100k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Encircle

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

🏗️ Construction

Consulting • Logistics • Construction

Encircle is an app built for restoration contractors, designed to simplify job documentation and improve the management of field data. It enhances the speed of restoration jobs by providing visibility into job progress and facilitating the creation and sharing of detailed reports that comply with the insurance industry's documentation standards. The platform specializes in mobile app development, cloud infrastructure, security, and mobile user experience, particularly in relation to restoration and insurance applications.

📋 Description

• Own a portfolio of strategic, high-ARR, multi-location customers • Manage renewal, retention, and expansion targets • Lead complex renewals end to end, including pricing, negotiation, quote creation, Salesforce opportunity management, and signature • Build and maintain account plans covering stakeholders, usage trends, risks, and whitespace • Develop relationships with owners, operations leaders, and decision-makers • Lead business reviews connecting Encircle to customer outcomes • Identify and close cross-sell and upsell opportunities for new products • Partner with Customer Success on at-risk accounts and lead save strategies • Handle advanced objections involving discount requests, competitive evaluations, budget pressure, and non-renewal risk • Forecast accurately and maintain a clean pipeline with visibility into commit, best case, and risk • Develop deep product expertise and deliver tailored demonstrations of the Encircle platform • Bring customer feedback and market trends to Product, Marketing, and GTM leadership • Achieve quota targets

🎯 Requirements

• 4+ years in a quota-carrying, customer-facing role such as account manager or account executive • Previous B2B SaaS experience, ideally with multi-location or mid-market customers • Consistent year-over-year success exceeding quota and growing revenue within an existing book • Strong negotiation and objection-handling skills on complex renewals and expansions • Experience building relationships with and presenting to senior stakeholders • Strategic, data-driven approach to account planning and forecasting • Ability to manage multiple priorities and customer expectations across a large book • Excellent verbal and written communication skills • Proficiency with Salesforce, ChurnZero, G-Suite, and similar tools • Hands-on proficiency with AI tools such as Claude and ChatGPT • Experience in property restoration, insurance, or construction tech is nice to have

🏖️ Benefits

• Flexible hours • Self-managed vacation • Remote-first work arrangement • Access to collaboration hub in Kitchener • Learning and career development support • Well-being support • Accessibility accommodations throughout the hiring process

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