Senior Growth Enablement Manager

Job not on LinkedIn

🔥 1 minute ago

🇨🇦 Canada – Remote

💵 $110k - $130k / year

⏰ Full Time

🟠 Senior

📈 Growth Marketing

👻 Ghost score 0%

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Encircle

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

🏗️ Construction

Consulting • Logistics • Construction

Encircle is an app built for restoration contractors, designed to simplify job documentation and improve the management of field data. It enhances the speed of restoration jobs by providing visibility into job progress and facilitating the creation and sharing of detailed reports that comply with the insurance industry's documentation standards. The platform specializes in mobile app development, cloud infrastructure, security, and mobile user experience, particularly in relation to restoration and insurance applications.

📋 Description

• Define Encircle’s growth enablement strategy and roadmap with Sales, Customer Success and Growth Leadership • Define the knowledge, skills and behaviors required for each customer-facing role • Assess team capabilities and prioritize high-impact enablement areas • Build a scalable enablement program with clear owners, cadence and measures • Ground sales, onboarding and support in a deep understanding of restoration businesses • Bring customer insight, feedback and stories into learning with Product Marketing • Help teams understand restoration business operations, contractor relationships with adjusters and carriers, and day-to-day pressures • Improve the clarity, practicality and customer focus of conversations • Partner with sales leadership to define and roll out customer conversation methodology across new sales and account management • Own ongoing reinforcement of sales skills • Build listening, discovery, value demonstration and product demonstration skills • Extend enablement to onboarding and activation • Create demo and conversation frameworks by role, audience and product • Build and manage a customer-facing certification process • Run regular practice and review sessions • Build structured onboarding paths for sellers, account managers and onboarding and activation managers • Establish milestones and support for new hires during their first months • Make restoration-industry learning part of onboarding • Create practical tools such as talk tracks, discovery guides and answers to common questions with Product Marketing • Maintain a central repository of current, approved enablement materials • Ensure teams are ready for product or pricing changes • Define enablement impact measures with Sales Leadership and Revenue and Growth Operations • Use call insights, performance data and team and customer feedback to shape the program • Report on readiness, adoption and impact to growth and sales leadership

🎯 Requirements

• 10+ years in sales enablement, revenue enablement or a related role • Experience ideally in B2B SaaS • Experience building an enablement program from the ground up • Experience rolling out a consistent approach to customer conversations and reinforcing it beyond a single training event • Experience supporting multiple customer-facing teams, such as new sales, account management and onboarding or customer success • Ability to earn trust with experienced teams and help them grow by building on existing knowledge • Strong facilitation and coaching skills • Ability to make learning practical, engaging and relevant • Ability to turn complex products into simple, usable tools • Ability to use data and customer insight to prioritize work and demonstrate impact • Customer-focused mindset and interest in understanding customers’ businesses • Comfort with modern sales tools, including CRM, conversation intelligence and AI tools for learning and content • Experience enabling teams serving trades, construction, field services, insurance or owner-operated businesses is a differentiator • Experience in a fast-moving sales environment with short deal cycles is a differentiator • Background in sales or customer success is a differentiator

🏖️ Benefits

• Flexible hours • Self-managed vacation • Remote-first work arrangement • Access to collaboration hub in Kitchener • Learning and career development support • Well-being support • Accessibility accommodations throughout the hiring process