Service Manager III

🔥 14 minutes ago

🇨🇦 Canada – Remote

💵 $118.1k - $168.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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GE Vernova

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Develop field service outage cost estimates using standards • Plan, prepare, and manage projects from beginning to end, including schedules, costs, staffing, project setup, requirements, purchase orders, risk analysis, mitigation strategies, and performance targets • Serve as a customer interface and communicate with Customer Service Managers, CSLs, and CPMs • Review forecasts to maximize utilization and meet catalog targets • Review sub-contracts and negotiate terms and conditions • Coordinate daily with Field Service Coordinators, Resource Managers, EHS Managers, and Staff Project Managers • Lead daily project execution status calls, Day 2 calls, and OEL Day 2 spot check calls • Monitor project progress and costs with project controls support • Conduct audits and inspections during installation, commissioning, receiving, operation, and maintenance activities • Analyze and report project closeout metrics • Review revenue pacing and billing and approve supplier invoices • Manage purchase order limits, employees without POs, unbilled shipments, accounts receivable, and credit card aging • Lead shift handover review sessions • Implement corrective actions based on safety observations, advanced communication notifications, and root cause analyses • Interview candidates and assess qualifications for recruitment and hiring • Reward and recognize strong performance through site compensation/incentive processes • Ensure EHS standards and compliance with FME plans, customer requirements, and OneGE EHS plans • Preside over field execution activities of outage managers and construction managers • Support end-customer pre- and post-outage meetings • Complete requisitions for tooling and third-party vendor services • Approve technical reports and update documentation • Maintain contact with TFAs running assigned projects • Perform other duties aligned with FieldCore’s vision and organizational values

🎯 Requirements

• Bachelor’s degree or equivalent in related field with minimum 5 years project management experience; 7 to 10 years applicable experience and demonstrated success/knowledge • Minimum of 5 years' experience managing and developing employees • Minimum of 5 years' experience of specialized/industry experience • Experience in power generation or technical industry can be substituted for degree and/or project management experience • English proficiency required • Previous experience as Service Manager II • Reside in greater Toronto, ON area • Excellent customer service and interpersonal skills • Proficient in project management • Ability to solve complex problems • Excellent communication skills • Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time sensitive deadlines • Legal authorization to work in Canada • Successful completion of a background investigation • Travel may be required • Ability and willingness to work holidays, weekends and overtime as required by field assignments

🏖️ Benefits

• Discretionary annual bonus • Relocation Assistance Provided: No