Team Member Relations Advisor

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $81.6k - $112.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Grainger

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1927

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Grainger is a leading broad line distributor that operates primarily in North America, Japan, and the United Kingdom. With a mission to "Keep the World Working", Grainger serves over 4. 5 million customers by offering around 2 million maintenance, repair, and operating (MRO) products and services, as well as access to millions of additional products through its online platforms. The company is recognized for its commitment to excellent service and innovative technology that enhances customer relationships and operational efficiency.

📋 Description

• Serve as a consultative Team Member Relations partner to assigned business groups, HRBPs, leaders, and team members • Lead timely, neutral, well-documented investigations from intake through resolution • Provide performance consultation, coaching, documentation guidance, and support for PIPs or alternate paths • Partner with HRBPs to clarify ownership, route matters through appropriate intake channels, and align recommendations • Interpret and apply company policies, procedures, employment laws, and TMR decision rights • Manage employee relations caseloads with prioritization, confidentiality, urgency, and follow-through • Maintain complete, objective, accurate, and timely case documentation in the case-management system • Use case trends, PIP dashboards, SuccessFactors, case-management reporting, and people insights to identify risks and improvement opportunities • Partner with Legal, Ethics & Compliance, HR Operations, Security, Internal Audit, Benefits, Leave Administration, and other stakeholders • Facilitate or support leader and HRBP education on performance improvement, documentation, workplace conflict, escalation paths, and employee relations best practices • Support TMR operational excellence through standard work, process maps, RACIs, templates, and tools

🎯 Requirements

• Bachelor’s Degree required • Bilingualism in English and French is strongly preferred • 5+ years progressive experience in employee relations, HR business partnership, investigations, performance improvement, workplace conflict resolution, HR compliance, or a comparable advisory role • Strong consulting skills advising leaders, HRBPs, and cross-functional partners on sensitive, ambiguous, or higher-risk workplace matters • Investigation or fact-finding capability, including intake assessment, investigation planning, interviewing, credibility assessment, evidence review, findings, practical recommendations, and concise report writing • Knowledge of performance management, progressive discipline, PIPs, workplace conflict resolution, misconduct, policy violations, retaliation, harassment, discrimination, accommodations, leaves, and related employment risk concepts • Ability to use data, dashboards, case trends, and people insights to identify risk, diagnose root causes, recommend practical solutions, and support proactive leader action • Ability to build trusted relationships while maintaining neutrality, confidentiality, objectivity, and appropriate separation between fact-finding, recommendations, business decisions, and outcome delivery • Strong process orientation, case-management discipline, prioritization, and project execution skills • Excellent written and verbal communication skills, including explaining complex employee relations concepts and preparing objective, defensible documentation • Courage and judgment to challenge assumptions, influence without direct authority, balance business needs with team member experience, and recommend fair, consistent, principles-based outcomes • High integrity, sound ethics, discretion, learning agility, and working knowledge of applicable federal, state, and local employment laws and regulations relevant to employee relations matters • Ability to operate in a specialized or blended assignment model, including performance consultation, complex investigations, or dual-role support • Pre-employment background checks are required for all external candidates

🏖️ Benefits

• Medical, dental, vision and prescription drug coverage • Paid time off (PTO) • Up to 12 company holidays per year (dependent on home province) • Life insurance coverage, including spousal and dependent life insurance • Employee Family Assistance Program for physical, emotional, mental, financial and other concerns • Registered Retirement Savings Plan & Defined Contribution Pension Plan • Educational & Professional Membership Fee Assistance program • Employee discounts, team member perks and more