Bilingual Member Experience Representative

🔥 3 hours ago

🇨🇦 Canada – Remote

💵 $47k - $49k / year

⏰ Full Time

🟢 Junior

💬 Bilingual

🚫👨‍🎓 No degree required

🗣️🇫🇷 French Required

Apply Now
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Logo of GroupHEALTH Benefit Solutions

GroupHEALTH Benefit Solutions

501 - 1000 employees

Founded 1982

⚕️ Healthcare Insurance

🤝 B2B

Healthcare Insurance • B2B

GroupHEALTH Benefit Solutions is a Canadian employee group benefits provider and administrator that designs and manages flexible, cost-conscious benefit plans for businesses and not-for-profits. They offer plan design, claims administration, online member and partner portals, rapid setup, and ongoing advisor support to employers of all sizes, with a focus on improving coverage while reducing costs. The company emphasizes transparent billing, cost-containment strategies, and a client-focused experience for Canadian employers.

📋 Description

• Interact with Plan Members and their chosen dental and paramedical healthcare providers via phone, email, and online chat • Create engaging and efficient customer experiences • Discuss the details of benefits plan coverage and the status of claim submissions

🎯 Requirements

• 1+ years of experience in a customer facing role • Call center or customer service experience is a strong asset • Excellent communicator in a corporate setting • Strong listener and team player • Tech savvy with advanced software use

🏖️ Benefits

• Generous paid time off • Extended health and dental benefits • RRSP matching • Flexible work options • Wellness support, including comprehensive mental health resources

Apply Now

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