Bilingual Caseworker

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🕒 2 days ago

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Recruiting.com

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

☁️ SaaS

🤝 B2B

💰 Private Equity Round on 2006-06

Recruitment • SaaS • B2B

Recruiting. com is a recruitment platform that collects personal and non-personal information from job seekers to be used by recruiters and hiring managers. Users can submit their resumes or fill out a short form to be considered for current and future job opportunities. The site emphasizes user privacy and allows users to manage their personal data, including modifying, changing, and deleting their information. Recruiting. com securely stores user data until they request deletion, providing a comprehensive recruitment solution for both job seekers and employers.

📋 Description

• Assists reimbursement processes to enable timely, accurate, and consistent handling of coverage-related requests across customer operations and patient support workflows. • Coordinates benefits-related documentation, case updates, follow-up activities, and reimbursement support communications to advance case progression. • Resolves routine reimbursement issues, documentation gaps, and workflow exceptions to reduce delays and support access-related outcomes. • Maintains accurate case records, reimbursement documentation, and system updates to support operational visibility, reporting readiness, and workflow control. • Monitors reimbursement trends, recurring issues, and escalation indicators to support proactive issue resolution and service continuity. • Works with internal and external stakeholders to align communications, clarify reimbursement requirements, and support case resolution. • Contributes to process improvements, workflow updates, and operational readiness efforts that strengthen scalable and future-oriented reimbursement support services.

🎯 Requirements

• High School Diploma/GED or equivalent experience required. • 2+ years of experience in reimbursement support, patient services, customer operations, healthcare support services, case coordination, claims support, or a related field required. • Certification in reimbursement support, patient access, customer support, service management, customer relationship management systems, or process improvement preferred.

🏖️ Benefits

• We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. • In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. • This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. • To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.