Bilingual Client Care Associate

🕒 July 15

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Steele Auto Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1990

🚘 Automotive

📦 Logistics

🏥 Healthcare

🔥 Funding within the last year

💰 $930.9k Grant - Steele Auto Group on 2025-10

Automotive • Logistics • Healthcare

Steele Auto Group is Atlantic Canada's largest auto dealer group offering a wide selection of new and used cars, trucks, SUVs and vans across numerous brand-specific dealerships. The company also provides vehicle service and parts, collision repair, financing and leasing (including commercial and fleet programs), certified pre-owned vehicles, and online tools such as instant appraisals and credit checks. Steele Auto Group operates multiple dealership locations and aims to deliver customer-focused sales, service, and fleet solutions across the region.

📋 Description

• Delivering friendly, helpful, and professional support to customers via phone, email, and more • Scheduling appointments and reminding customers about upcoming service needs • Managing workload and juggling priorities with ease • Following up on inquiries and solving issues with a proactive, problem-solving mindset • Keeping customer records up to date and handling confidential info with care • Collaborating with our dealerships to ensure seamless communication and top-tier customer service • Conducting outbound calls to proactively reach out to customers and drive business to dealerships

🎯 Requirements

• Bilingual in French and English • Tech-savvy with strong computer skills and Microsoft Office know-how (Outlook, Excel, Word) • A people person with a passion for great service • Great communication skills • Organized, with ability to juggle priorities • Motivated, detail-oriented, and ready to bring your A-game every day • A team player who also shines when working independently • Comfortable multitasking in a fast-paced environment

🏖️ Benefits

• 100% Matched Retirement Savings Plan – maximum of 4% after 3 months and a maximum of 5% after 5 years! • Flexible Health & Dental Plans – choose from six cost-shared plans tailored to your lifestyle. • Mental Health & Wellness Support – 24/7 confidential support for you and your family through EFAP. • Employee Discounts – on vehicle purchases, parts, and service at any of our locations. • Work Boot Reimbursement – reimbursement immediately, no waiting required! • Access to Steele University – role-specific training, earn rewards as you grow your skills!