Director of Operational Performance

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🔥 9 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 12%

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GUS

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1991

🏗️ Construction

📦 Logistics

🏥 Healthcare

Construction • Logistics • Healthcare

GUS is a Canada-wide disaster restoration and recovery franchise network that provides emergency cleanup, decontamination and reconstruction services to residential, commercial, institutional and industrial clients. Available 24/7, GUS responds to water, fire, oil, wind, vandalism and other damage, offering services like renovation and construction, temporary housing, textile and electronics restoration, drains and sewer work, art restoration and preventative advice. The company operates through a large network of franchisees across Canada and runs a foundation to assist financially vulnerable disaster victims.

📋 Description

• Continuously optimize partnerships in line with market developments and franchisee needs • Oversee the implementation of agreements, monitor performance indicators, and ensure operational performance among business partners • Establish a development plan for each franchisee • Maintain and strengthen relationships with existing partners • Establish and maintain strategic relationships with potential partners • Identify, assess, and negotiate agreements with new partners, particularly insurers and brokers • Maintain relationships with franchisees to improve their performance • Collaborate with head office departments to support franchisees • Develop new business opportunities for ROC franchisees • Meet with franchisees to support their performance and promote growth • Request an operational turnaround or support plan from the VP, Operational Excellence, as needed • Meet with insurers to develop business and manage challenging situations • Integrate new insurers with franchisees • Participate in projects related to business growth • Support the development of new franchisees in Quebec • Participate in industry events related to partner relations, as well as head office events • Perform all other related duties

🎯 Requirements

• Bachelor’s degree in business administration (an asset) • Minimum of 5 years of experience in a similar role • Fluency in French and English • Ability to establish and maintain strong relationships with partners and franchisees • In-depth understanding of processes and issues related to the insurance sector in the disaster restoration industry • Strong motivation to achieve and exceed established targets • Ability to overcome obstacles and stay focused in a competitive environment • Excellent planning and priority management skills • Effective collaboration with various departments and partners • Ability to develop and maintain a strong professional network • Exemplary conduct at events and during external interactions • Proactive approach and ability to innovate to create value within the organization

🏖️ Benefits

• 100% remote position • A personal allowance for work-from-home purchases • Competitive salary based on experience • Comprehensive group insurance coverage from day one • Several team activities organized throughout the year • Opportunity to contribute to a group RRSP • Work with a dynamic team in an engaging work environment • Join a team of passionate professionals committed to employee well-being • Respect for employees is a priority for us

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