Qualitative Research Director

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🔥 3 minutes ago

🇨🇦 Canada – Remote

💵 $105k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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Savanta

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Savanta is a data, market research and advisory company. It delivers research and consulting, audience and panel services, data collection and analytics, and commercial products and technology (e. g. , BrandVue, MarketVue) that provide instant market and brand intelligence. Savanta serves agencies and consultancies, B2B and consumer brands, and the public/third sector, helping clients with brand development, customer experience, product/service development, and market understanding.

📋 Description

• Lead qualitative research projects from proposal through delivery using IDIs, focus groups, shopalongs, ethnography and online sessions • Moderate qualitative research in person and digitally • Lead senior client relationships and keep stakeholders informed • Build understanding of clients’ businesses and identify revenue opportunities through technology • Attend fieldwork and meet clients, including travel throughout the US at least once a month • Coordinate multiple projects, set objectives for junior staff and review outputs for quality • Manage project profitability, costing and forecasts • Lead qualitative proposals with senior-colleague support • Turn findings into clear, compelling narratives, reports and presentations • Advise clients on qualitative strategy and champion digital and technology-enabled approaches • Act as presentation sign-off point and maintain best-practice standards • Resolve issues swiftly and keep clients informed • Mentor and develop team members • Report directly to the Vice President

🎯 Requirements

• Substantial ability to run qualitative research projects, ideally gained at a market research agency • In-depth knowledge of qualitative research methods, with a solid understanding of quantitative methods • Strong hands-on moderation experience, in person and digitally, across IDIs, focus groups, shopalongs, ethnographic interviews and online qualitative sessions • Proven leadership skills, with a track record of mentoring and developing others • Excellent project management, including coordinating teams and multiple moderators • Experience managing client accounts and recruitment vendors • Experience delivering precise strategies and insights under tight schedules and fast turnaround requirements • Enthusiasm for in-person fieldwork and client visits, including travel throughout the US at least once a month • Excellent senior-level client management and storytelling skills • Commercial awareness, including an understanding of project margins • Sound judgment about research approaches, including when technology and AI add value • Confidence to work autonomously while bringing in senior support when needed • Qualitative analysis tools such as CoLoop are beneficial • Shopper Research experience is beneficial • Experience championing digital and tech-enabled research approaches is beneficial • Workshop or activation session experience is beneficial • Previous involvement in proposals or selling is beneficial • Must reside in Ontario, Canada • Unable to offer visa sponsorship

🏖️ Benefits

• Bonus scheme • Flexible working practices • Health package • Team & Company Socials • Career development opportunities • Equal opportunities, workplace diversity and inclusion

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