
11 - 50 employees
Founded 2012
🎯 Recruiter
👥 HR Tech
Recruitment • HR Tech
Hillman Ross is a professional search and selection recruitment agency focused on providing personalized, confidential, and relationship-driven staffing services for both organizations and job-seekers. They work across a broad range of functions—Information Technology, Legal, Secretarial & Office Support, Banking & Finance, Sales & Marketing, Construction & Property, Human Resources, Engineering, Retail & Sourcing, Supply Chain, Accounting & Finance, Logistics & Procurement, and Luxury & Retail—helping clients recruit and develop top-tier professionals and offering career management for candidates. Founded on the pillars of Knowledge, Professionalism and Integrity, Hillman Ross emphasizes long-term partnerships, market insight, and best-practice processes, holding an EA license (No. 73551).
🔥 16 hours ago
Where this job comes from
Posted on Hillman Ross's careers page, not through a job board
First seen by Remote Rocketship 16 hours ago
Still open on Hillman Ross's site. Checked 1 hour ago.

11 - 50 employees
Founded 2012
🎯 Recruiter
👥 HR Tech
Recruitment • HR Tech
Hillman Ross is a professional search and selection recruitment agency focused on providing personalized, confidential, and relationship-driven staffing services for both organizations and job-seekers. They work across a broad range of functions—Information Technology, Legal, Secretarial & Office Support, Banking & Finance, Sales & Marketing, Construction & Property, Human Resources, Engineering, Retail & Sourcing, Supply Chain, Accounting & Finance, Logistics & Procurement, and Luxury & Retail—helping clients recruit and develop top-tier professionals and offering career management for candidates. Founded on the pillars of Knowledge, Professionalism and Integrity, Hillman Ross emphasizes long-term partnerships, market insight, and best-practice processes, holding an EA license (No. 73551).
• Develop and execute sales strategies to increase revenue, profitability, customer retention, and market share • Identify and pursue new business opportunities with automotive dealerships, rental car companies, fleet operators, locksmith networks, automotive service organizations, and strategic partners • Build and maintain relationships with key customers, decision-makers, and industry partners • Establish sales targets, territory objectives, and performance expectations across markets • Analyze customer trends, competitive activity, pricing, service performance, and market conditions • Participate in customer meetings, business reviews, contract discussions, and negotiations • Support launches and expansion of mobile key cutting services in new geographic markets • Lead mobile key cutting and programming operations across multiple markets • Visit field locations and ride along with mobile teams to evaluate performance and identify improvements • Lead Regional Managers and field leaders while fostering accountability, safety, customer service, and continuous improvement • Establish operating procedures, productivity standards, service expectations, and performance metrics • Monitor sales, service, labor, fleet, and financial results and take corrective action • Resolve complex customer and operational issues • Recruit, coach, develop, and retain field leaders and support succession planning • Lead onboarding, training, and capability-development programs for sales, operations, automotive key technology, equipment, safety, and customer service • Oversee logistics for a mobile, route-based service operation • Coordinate vans, tools, equipment, technology, inventory, and supplies • Optimize route planning, territory coverage, technician scheduling, and vehicle utilization • Support inventory planning and replenishment • Coordinate resources for new-market launches, including fleet deployment, staffing, training, equipment, inventory, and customer implementation • Implement scalable processes to improve service delivery and reduce operating costs • Manage budgets, forecasts, capital investments, resource allocation, and profit and loss performance • Use sales, operational, customer, and financial data to guide business decisions • Develop action plans for revenue gaps, operating challenges, customer concerns, and market-specific issues • Provide executive leadership with updates on sales, operations, customers, financial results, risks, and growth opportunities
• Bachelor’s degree in Business, Sales, Operations Management, Automotive Technology, or a related field preferred, or equivalent relevant experience • At least 10 years of progressive leadership experience in field operations, route-based sales, mobile services, automotive services, or a related industry • At least five years of experience leading leaders, including Regional Managers, Market Managers, or similar multi-location field leadership positions • Demonstrated success driving new business, growing revenue, managing customer relationships, and improving profitability • Experience leading a geographically dispersed mobile workforce or route-based service organization • Strong knowledge of field operations, logistics, fleet management, route optimization, territory planning, and workforce deployment • Experience managing multi-market operations with responsibility for sales, customer satisfaction, operational execution, budgets, forecasts, and profit and loss results • Experience in the automotive aftermarket, locksmith services, fleet services, mobile services, automotive repair, or a related field is strongly preferred • Strong business-development, negotiation, account-management, and customer-presentation skills • Ability to coach sales and operational leaders and hold teams accountable for measurable results • Strong financial and analytical skills, including experience with budgeting, forecasting, capital planning, and performance metrics • Ability to move effectively between strategic planning and hands-on field execution • Excellent communication, problem-solving, and stakeholder-management skills • Ability and willingness to travel frequently, up to 70%, including overnight travel
• Equal employment opportunities and protection from discrimination and harassment under applicable federal, state, or local law • Employment offers contingent upon successful completion of applicable pre-employment requirements
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