Mental Health Care Coordinator, Bilingual French

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🕒 May 30

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Homewood Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

🧘 Wellness

B2B • Wellness

<Homewood Health> is a Canadian provider of mental health and addiction services offering therapy, counselling, inpatient treatment, and workplace mental health solutions. With a 140-year history, it operates accredited treatment centres and virtual Therapy@Home programs, and delivers employee assistance programs (EFAP) and organizational support to improve resilience, reduce disability risk, and support recovery. Homewood focuses on evidence-based, personalized care for individuals, families, and employers across Canada.

📋 Description

• Coordinate Employee and Family Assistance Program (EFAP) services including counseling, legal, financial, and nutritional services • Ensure clients are matched appropriately with the service and with a clinical professional • Enter client data into the electronic records system while responding to incoming telephone calls • Identify crisis calls and conduct risk assessments, coordinate transfers to Specialists and provide safety planning if necessary • Respond to client complaints or challenges and feedback regarding EFAP services and eligibility

🎯 Requirements

• Excellent command of English and French, both verbal and written • University degree is preferable; however, a combination of experience and related education will be taken into consideration • Proficiency with Microsoft Office (Word, Outlook) is required • Ability to listen and to remain calm and empathetic under stressful situations

🏖️ Benefits

• Work from Home • Counseling services • Legal services • Financial services • Nutritional services • Career progression internship possibilities