Mental Health Care Coordinator, Bilingual French

Job not on LinkedIn

🕒 July 29

🇨🇦 Canada – Remote

💵 $21 - $24 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 7%

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🗣️🇫🇷 French Required

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Logo of Homewood Health

Homewood Health

1001 - 5000 employees

🏥 Healthcare

🤝 B2B

🧘 Wellness

Healthcare • B2B • Wellness

<Homewood Health> is a Canadian provider of mental health and addiction services offering therapy, counselling, inpatient treatment, and workplace mental health solutions. With a 140-year history, it operates accredited treatment centres and virtual Therapy@Home programs, and delivers employee assistance programs (EFAP) and organizational support to improve resilience, reduce disability risk, and support recovery. Homewood focuses on evidence-based, personalized care for individuals, families, and employers across Canada.

📋 Description

• Coordinate Employee and Family Assistance Program (EFAP) services including counselling, legal, financial, and nutritional services • Ensure clients are matched appropriately with the service and with a clinical professional • Enter client data into the electronic records system while responding to incoming telephone calls and identify crisis calls • Conduct risk assessments, coordinate transfers to Specialists and provide safety planning if necessary • Respond to client complaints or challenges and feedback regarding EFAP services and eligibility

🎯 Requirements

• Excellent command of English and French, both verbal and written • University degree preferable; combination of experience and related education considered • Proficiency with Microsoft Office (Word, Outlook) is required • Ability to listen and remain calm and empathetic under stressful situations • English language skills required for supporting communicating with both French and English speaking clients

🏖️ Benefits

• A unique opportunity for an entry level position • Internship possibilities for career progression

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