Site Partner II

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪙 Affiliate Manager

👻 Ghost score 10%

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ICON plc

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1990

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

ICON plc is a global provider of clinical, consulting, and commercial services across various sectors in the healthcare and pharmaceutical industries. They offer a wide range of clinical solutions, including decentralised clinical trials, cardiac safety solutions, early clinical laboratories, and medical imaging. ICON also provides technology solutions that support drug development from early phases to post-marketing. Their therapeutic expertise spans cardiovascular, oncology, internal medicine, and more, with a strong focus on transformative therapies like cell and gene therapies and biosimilars. ICON is recognized as a leading Contract Research Organisation (CRO), regularly providing thought leadership and contributing to industry publications and events. Their services are tailored to optimize clinical trials, offer regulatory intelligence, and deliver real-world evidence through robust data analysis and patient-centric solutions.

📋 Description

• Coordinate all necessary activities for timely site activations and maintenance tasks across one or multiple studies • Act as site liaison and escalation point of contact, proactively resolving issues and ensuring a positive customer experience • Forecast and plan Critical Document Package and Site Activation approval dates in ICON systems • Document delivery risks, mitigations, contingency plans, and escalate issues • Serve as point of contact with project managers, clinical trial managers, functional leads, third parties, and key stakeholders • Submit protocol, study documents, and safety reports for local ethics/IRB approval • Prepare site documentation for regulatory submissions • Adapt and customize Patient Informed Consents • Negotiate Clinical Trial Agreements, budgets, and ancillary agreements as assigned • Prepare, collect, collate, verify, and maintain site and country documentation in the Trial Master File • Coordinate, verify, and back-translate required study start-up and maintenance translations • Communicate site status and enter data into tracking and management systems • Support site selection and site qualification • Communicate sponsor, project manager, country, and clinical trial manager instructions to sites • Attend study team meetings and support process improvement, efficiency, and technology initiatives • Mentor and train CDP Review Team personnel • Perform activities in compliance with corporate and departmental policies, SOPs, operating procedures, and guidelines

🎯 Requirements

• Bachelor's Degree • 0-3 years of experience in a Clinical Research environment • Good communication skills • Good Judgment & Decision Making • Proficient computer knowledge • Proficiency in English language is mandatory • Knowledge of basic French is preferred • Legal right to work in the country where the role is based

🏖️ Benefits

• Competitive base salary and performance related incentives • Health and wellbeing programmes including medical, dental, and vision coverage where applicable • Retirement and pension plans • Life assurance and disability coverage • Employee assistance programmes and wellbeing resources • Learning and development opportunities through structured training and career pathways