Research Director, Enterprise Communication Services

🕒 May 15

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IDC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

B2B • Consulting • Business Services

IDC is a consulting firm that specializes in providing strategic business advice to small business leaders. Their team of experienced consultants focuses on helping businesses achieve their goals by addressing foundational issues, including vision, clarity, efficiency, and accountability. Through weekly engagement, they offer personalized guidance and operational support to enhance performance and drive growth in small businesses.

📋 Description

• Design and manage comprehensive market research programs covering U.S. and global telecommunications services, connectivity products, and emerging technology trends. • Develop and maintain quantitative demand-side models and revenue forecasts across wireline, wavelength, dark fiber, SD-WAN, and cloud-connected network services. • Analyze Service Provider transformation dynamics, business model evolution, segment economics, and competitive positioning. • Produce timely market sizing, share analysis, and five-year forecasts across relevant technology and service categories. • Author high-quality IDC research documents—Market Perspectives, Market Forecasts, Vendor Profiles, and IDC Futurescape reports. • Present findings at IDC conferences, Directions events, and major industry forums; serve as an IDC media spokesperson on telecom topics. • Develop annual predictions and multi-year outlook documents that shape IDC clients' strategic planning. • Conduct executive-level advisory sessions, vendor briefings, and custom consulting engagements for Service Providers, enterprises, and technology vendors. • Collaborate with IDC sales teams to identify and convert custom research and consulting opportunities. • Build and maintain strong relationships with C-suite stakeholders at major carriers, hyperscalers, and network equipment vendors. • Work closely with IDC's global research community—including regional analysts and technology coverage groups—to produce integrated, cross-geography insights. • Identify emerging research opportunities and help define the multi-year research roadmap for Telecom practice. • Mentor junior analysts and contribute to the professional development of the broader team.

🎯 Requirements

• 12+ years of experience in telecommunications market research, strategy consulting, or a senior role within a telecom operator, network vendor, or analyst firm. • Deep subject-matter expertise across U.S. and global telecom services: wireline (Ethernet, MPLS, IP VPN), wavelength/optical, dark fiber, and cloud connectivity. • Proven ability to build market models, demand forecasts, and competitive analysis frameworks for complex, multi-billion-dollar markets. • Strong understanding of Service Provider economics, wholesale/retail market structures, and enterprise demand drivers for connectivity. • Track record of publishing credible, high-impact research and presenting to senior-level audiences. • Exceptional writing, data storytelling, and verbal communication skills. • Bachelor's degree required; advanced degree in Economics, Engineering, Business, or a related field strongly preferred. • Experience covering cloud datacenter interconnect, colocation, and hyperscaler network infrastructure trends preferred. • Familiarity with regulatory and policy dynamics shaping the U.S. telecom landscape (FCC, broadband policy, Open Access) preferred. • Prior experience at a major analyst firm (IDC, Gartner, Forrester, Heavy Reading, Dell'Oro, etc.) or top-tier strategy consultancy preferred. • Established network of industry contacts at Tier 1/Tier 2 carriers, dark fiber operators, and network technology vendors preferred. • Experience with quantitative modeling tools (Excel, Python, R) and data visualization platforms preferred.

🏖️ Benefits

• 15 vacation days per year (increases with tenure; carryover allowed) • 10 paid sick days per year • 1 week paid new parenting leave • Flexible work options (remote, part-time, flexible hours) • Health, dental, vision, and paramedical coverage for you and your family • Annual healthcare spending account • Employee Assistance Program for counseling and support • Best Doctors medical second opinions • Life, AD&D, and long-term disability insurance • Retirement savings plan with company match (up to 4% of salary) • $75/month technology allowance for home office or phone expenses • Company-paid cell phone plan