Engineering Manager, Fraud & Identity Platform

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Logo of Instacart

Instacart

1001 - 5000 employees

Founded 2012

🍽️ Food & Beverage

📦 Logistics

🛍️ eCommerce

💰 $232M Venture Round on 2021-11

Food & Beverage • Logistics • eCommerce

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Own the vision, roadmap, and execution for Identity and Fraud & Risk platforms spanning authentication, account lifecycle, identity verification and eligibility, identity graph signals, and fraud detection and prevention • Manage and develop a team of software engineers through goal setting, coaching, feedback, career support, and inclusive culture building • Define service health goals, improve on-call practices, lead post-incident learning, and drive remediation for critical platform services • Partner with Product, Data Science and Machine Learning, Security, Fraud Operations, Legal, and external identity vendors on business-critical initiatives • Define technical direction for identity modeling, identity and risk signals, unified risk scoring, and fraud-as-a-service patterns • Lead AI-forward development practices across design, coding, testing, and operations with safety, privacy, and compliance guardrails • Define technical strategy for surfacing, contracting, and consuming identity and risk signals across agents, AI systems, and internal platforms • Balance roadmap delivery with technical debt, reliability, security work, and defect backlog management • Represent Identity Platform in cross-functional planning and leadership forums

🎯 Requirements

• 7+ years of software engineering experience, including 2+ years in engineering leadership, engineering management, or technical lead roles • Experience building and operating large-scale distributed systems or real-time decisioning platforms in production • Strong backend or platform engineering background with Go, Java, or Python • Familiarity with AWS or GCP and datastores such as Postgres, DynamoDB, or Redis • Experience leading engineers through hiring, performance management, feedback, coaching, and career development • Experience collaborating with Product, Security, Data Science or Machine Learning, Operations, Legal, or Compliance • Experience in an AI-forward engineering environment, including AI-assisted development, agentic workflows, or LLM-powered services • Strong written and verbal communication skills • Preferred: experience in trust and safety, identity verification, fraud, risk, or payments systems • Preferred: experience with sensitive identity, account, or payments data and privacy, security, auditability, and compliance requirements • Preferred: experience integrating external identity, risk, or verification vendors • Preferred: experience defining vendor SLAs, managing vendor performance, or executing vendor migrations • Preferred: familiarity with experimentation and analytics tooling • Preferred: experience applying AI or LLM-based approaches to engineering, detection, identity graph signals, risk scoring, or fraud and identity workflows

🏖️ Benefits

• Flexible choice of work location, including home, office, or coffee shop • Regular in-person events • New hire equity grant • Annual refresh grants • Competitive compensation and benefits

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