Instruqt
11 - 50 employees
📚 Education
🏢 Enterprise
💰 Series A on 2023-05
Education • Enterprise
Instruqt is a flexible, hands-on lab experience platform designed for engineers that focuses on generating demand, driving product adoption, and inspiring product champions. They offer immersive education and engagement through demos, workshops, and effective go-to-market execution. Instruqt caters to technical educators and go-to-market teams, helping them maximize qualified leads and streamline the sales process. The platform is endorsed by leading technology companies like MongoDB, Datadog, Red Hat, and Hashicorp, and has a high user rating for support quality and ease of setup.
Senior Customer Success Manager – Architect
Job not on LinkedIn
🕒 March 18
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Instruqt
11 - 50 employees
📚 Education
🏢 Enterprise
💰 Series A on 2023-05
Education • Enterprise
Instruqt is a flexible, hands-on lab experience platform designed for engineers that focuses on generating demand, driving product adoption, and inspiring product champions. They offer immersive education and engagement through demos, workshops, and effective go-to-market execution. Instruqt caters to technical educators and go-to-market teams, helping them maximize qualified leads and streamline the sales process. The platform is endorsed by leading technology companies like MongoDB, Datadog, Red Hat, and Hashicorp, and has a high user rating for support quality and ease of setup.
📋 Description
• Protecting and growing $50K–$500K+ ARR accounts • Driving measurable adoption across GTM teams (Marketing, Sales, Education) • Own the customer journey from Onboarding to Expansion • Proving ROI in business terms • Turning champions into advocates • Drive land → expand motion across GTM departments • Partner with AEs to close expansion deals ($50K–$500K+ ARR) • Own onboarding for strategic accounts • Ensure successful adoption and utilization of new product and feature releases • Quantify value with your customers in terms of reduced churn, increased pipeline, higher win rates, and faster onboarding • Develop multi-threaded relationships and cultivate referenceable customers
🎯 Requirements
• 5+ years in Customer Success, Account Management, or Strategic Consulting • Experience managing $100K+ ARR SaaS accounts • Experience selling or supporting technical products (DevOps, Data, Security, Cloud Infra preferred) • Strong business acumen, can tie product usage to revenue impact • Clear, structured communicator • Data-driven and analytical • Comfortable working with Sales Engineers and technical stakeholders
🏖️ Benefits
• Competitive base salary • Performance-based variable tied to retention and expansion • Equity participation • Remote-first culture • High-impact, high-visibility role
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