Senior Channel Account Manager

🕒 August 11

🏄 California – Remote

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💵 $200k - $225k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 3%

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Logo of Intermedia Cloud Communications

Intermedia Cloud Communications

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

💰 Venture Round on 2017-02

Consulting • Healthcare • Legal

Intermedia Cloud Communications is a leading provider of cloud-based communication solutions, specializing in unified communications, video conferencing, and various productivity tools. Their platform, Intermedia Unite, integrates voice, video, chat, and file management into a seamless user experience, enabling businesses to communicate and collaborate effectively from anywhere. With a focus on security and compliance, Intermedia serves a range of industries including healthcare, legal services, and financial services, helping organizations enhance productivity and customer care with advanced technology and support.

📋 Description

• Resell Intermedia’s entire suite of cloud services through full-service partner programs, leveraging the Intermedia brand or the partner’s own brand • Proactively pursue revenue objectives by selling services through channel partners to small and medium-sized business users • Build territory plans • Work with partners on business development, business planning, marketing execution, and sales enablement activities • Drive and represent Intermedia throughout pre-sales activity and post-sales account management • Prospect for new business and sales opportunities through the Partner Channel • Conduct sales presentations demonstrating Intermedia’s voice and data solutions • Participate in sales and technology training • Provide partners and customers with high-standard customer service throughout the sales cycle • Coordinate with internal departments, including Partner Concierge Desk, Carrier Relations, Tech Support, Customer Service, and Onboarding, to ensure successful pre- and post-sale experiences • Navigate carrier marketing, sales, support, engineering, and product leadership to achieve sales targets • Support the Carrier Channel Management team in advancing sales objectives

🎯 Requirements

• 3+ years of experience in UCaaS, CCaaS, or Carrier Channel sales • 5+ years of experience in outside sales and/or account management • Demonstrated success in sales, partner-led sales, or executive relationship building • Strong grasp of solution and value-based selling, preferably in enterprise business applications • Superior oral, written communication, and listening skills • Strong teamwork skills in a highly matrixed environment • Understanding of carrier departmental structures for new product onboarding, including pricing, support, operations, sales, engineering, and marketing • Understanding of carrier network operations structures and industry vendors for service provider platforms • Ability to understand a carrier’s go-to-market strategy and apply Intermedia products appropriately • Willingness to travel less than 50%

🏖️ Benefits

• Equal opportunity employment and commitment to diversity and inclusion • Reasonable accommodations for identified disabilities or other limitations as required by applicable laws • Promotion from within

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