JDPA LIMITED
- employees
🚗 Transport
☁️ SaaS
🤝 B2B
Transport • SaaS • B2B
JDPA LIMITED is a provider of data, analytics, and software solutions serving the automotive ecosystem and adjacent financial and insurance sectors. It offers vehicle valuations, market and retail intelligence, quality and customer-experience benchmarks, digital marketing and advisory services to OEMs, dealers, insurers and lenders. JDPA LIMITED combines proprietary customer and VIN data with advanced analytics and SaaS products to help clients improve product design, retail performance, risk management, and finance operations.
Customer Support Representative
Job not on LinkedIn
🕒 June 25
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JDPA LIMITED
- employees
🚗 Transport
☁️ SaaS
🤝 B2B
Transport • SaaS • B2B
JDPA LIMITED is a provider of data, analytics, and software solutions serving the automotive ecosystem and adjacent financial and insurance sectors. It offers vehicle valuations, market and retail intelligence, quality and customer-experience benchmarks, digital marketing and advisory services to OEMs, dealers, insurers and lenders. JDPA LIMITED combines proprietary customer and VIN data with advanced analytics and SaaS products to help clients improve product design, retail performance, risk management, and finance operations.
📋 Description
• Support clients through phone and email communication • Perform light troubleshooting and diagnosis • Complete accurate data entry • Review incoming data and verify formatting • Communicate updates to clients with all relevant information • Follow up on existing cases at least once daily
🎯 Requirements
• Strong understanding of Microsoft Excel and other MS Office tools • CRM and ticketing tools proficiency • Excellent interpersonal, verbal, and written communication skills • Superior analytical and organizational skills • Ability to work in a fast-paced and rapidly changing environment • Outgoing, enthusiastic, and self-motivated • High level of tact, diplomacy, and negotiation skills required
🏖️ Benefits
• Paid overtime on Saturdays • Exceptional customer experience focus • Growth opportunities in a fast-paced environment
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