Call Center Agent

🕒 September 14

🌵 Arizona, Florida, +7 more states – Remote

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💵 $19 - $21 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Call Center Representative

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Jerry

Jerry

201 - 500 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Jerry is an innovative platform that simplifies car ownership by providing tools to compare car insurance, loans, and repair estimates. With services such as PriceProtect™, GarageGuard™, and DriveShield™, Jerry helps users secure better insurance rates, manage car loans, and track vehicle maintenance and repairs. It utilizes advanced technology to provide users with a streamlined insurance shopping experience, offer car diagnostic services, and reward safe driving habits. Jerry is a licensed insurance and loan broker, operating across all 50 U. S. states, and is committed to protecting user data with bank-level encryption.

📋 Description

• Respond to inbound calls from existing customers • Process service requests, including adding or removing vehicles and drivers, adding lienholder information, and sending policy documents • Answer questions about existing insurance policy coverages and benefits • Make changes to existing insurance policies • Retain policyholders by finding solutions for customers at risk of cancellation • Manage customer needs for Jerry's insurance products and carrier partnerships

🎯 Requirements

• 2+ years of experience working in a call center environment • Ability to multitask and manage multiple competing priorities • Passion for helping others • Must reside in an eligible location: Arizona, Florida, Georgia, Nevada, New York, North Carolina, Tennessee, Texas, Utah, or Virginia for this hourly role • Must be legally authorized to work in the U.S. • P&C license is not required at hiring; the company will pay for the license after starting

🏖️ Benefits

• Employer-paid P&C license, expected within 60 days after starting • Medical, dental, and vision insurance • 401(k) match • Remote work • Work equipment provided • Ongoing training and mentorship • Flexible scheduling: 5-day, 8-hour schedule or 4-day, 10-hour workweek • Paid time off • Paid parental leave • Wellness benefits • Equity opportunities or stock options may be included

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