IT Support – Systems Engineer

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🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 11%

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Logo of Jitterbit

Jitterbit

201 - 500 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 Private Equity Round on 2020-11

Consulting • Marketing • Logistics

Jitterbit is a company providing a unified AI-infused low-code platform called Harmony for integration, orchestration, automation, and app development. Their platform helps streamline operations and accelerate business transformation by connecting applications, data, systems, and processes. Jitterbit offers an Integration Platform as a Service (iPaaS), API management, and capabilities for seamless integration with thousands of applications, including Salesforce Data Loader, EDI, ERP integration, and more. Their solutions cater to diverse roles such as IT, finance, human resources, and marketing, with use cases like asset tracking, employee expense management, and lead generation, among others.

📋 Description

• Manage, configure, and secure fleet devices using MDM platforms such as Kandji, Jamf Pro, or Ivanti • Write and maintain deployment scripts to automate device enrollment, application installation, and system configurations • Manage user lifecycles, permissions, and group policies using Active Directory and Google Workspace Enterprise • Maintain directory integrations, SSO configurations, and security access controls • Provide Tier 2/3 engineering and daily troubleshooting support for macOS, Windows, and Linux environments • Resolve hardware, software, network, and peripheral issues for local and remote users • Maintain IT documentation, inventory assets, and contribute to internal knowledge bases

🎯 Requirements

• Advanced administration of macOS and Windows 10/11 • Solid CLI familiarity and basic troubleshooting in Linux (Ubuntu/RedHat) environments • Proven experience designing and implementing zero-touch provisioning • Strong Bash/Zsh and PowerShell scripting skills tailored for Kandji, Jamf Pro, or Ivanti Endpoint Manager • Hands-on experience with local/hybrid Active Directory, including GPOs and security groups • Advanced administration of Google Workspace/Google Enterprise environments • Solid understanding of TCP/IP, DNS, DHCP, VPNs, and endpoint security best practices • Outstanding customer service orientation and ability to explain complex technical concepts to non-technical users

🏖️ Benefits

• Career development and mentorship • Remote work option

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