Instructional Designer

🕒 August 11

🇺🇸 United States – Remote

💵 $50k - $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📚 Learning and Development

🦅 H1B Visa Sponsor

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👻 Ghost score 6%

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Logo of JSI

JSI

201 - 500 employees

Founded 1962

📡 Telecommunications

💼 Consulting

🔒 Cybersecurity

💰 Private Equity Round on 2018-10

Telecommunications • Consulting • Cybersecurity

JSI is a consulting and broadband solutions leader, offering communications providers a complete range of financial, engineering, regulatory, operational, and strategic services to help them find success at every stage of their businesses. Since 1962, JSI has partnered with hundreds of independently owned telecommunications companies across the United States, providing them with the essential tools and guidance needed to improve and expand their broadband services.

📋 Description

• Lead the design and development of client-facing training and self-paced courses for technical and regulatory content. • Apply instructional design principles to structure clear, engaging, and effective learning experiences. • Own and administer JSI University, including publishing, learner tracking, and day-to-day platform management. • Manage and prioritize evolving regulatory and operational projects, ensuring accurate and timely delivery. • Support planning and execution of client-facing webinars, including technical setup, troubleshooting, and live-session quality control. • Manage shifting priorities, learn new tools, and provide support across the Regulatory Affairs team. • Partner with subject matter experts to identify training needs and priorities. • Use learner feedback and engagement data to continuously refine training content. • Maintain clear communication with internal teams and clients, participate in meetings, contribute ideas, and help shape training and client communication.

🎯 Requirements

• Demonstrated experience in instructional design, e-learning development, or a closely related field through professional roles, academic coursework, or self-directed projects. • Experience with course-authoring tools such as Articulate 360, Adobe Captivate, Camtasia, or similar; Articulate 360 strongly preferred. • Strong visual and content design skills for transforming dense materials into clear, organized, engaging content. • Comfort working with or willingness to learn an LMS and webinar/live-event software. • Ability to write clear, concise instructional content, including scripts, on-screen text, knowledge checks, SOPs, and quick reference guides. • Ability to manage shifting priorities and varied workloads while learning new tools and adapting to evolving needs. • Strong organizational and time management skills, including managing multiple projects in a high-volume environment. • Exceptional attention to detail and strong written communication skills. • Bachelor’s degree in instructional design, education, communications, or a related field is helpful but not required. • Ability to quickly learn and translate unfamiliar technical or regulatory material into accessible content. • Portfolio demonstrating e-learning or interactive course design work preferred. • Experience with graphic design or multimedia tools such as Adobe Creative Suite, Canva, Vyond, or similar preferred. • Familiarity with adult learning principles and instructional design frameworks such as ADDIE or SAM preferred. • Experience with AI-enabled tools or automation for content creation, quality control, or documentation preferred. • Proficiency with Microsoft Office, Monday.com, Smartsheets, and Adobe Acrobat preferred. • Experience building or prototyping applications, automations, or integrations using scripting, APIs, or no/low-code tools preferred.

🏖️ Benefits

• Competitive salary + performance-based bonuses. • Comprehensive benefits package (medical, dental, vision, 401(k)) • Generous PTO and wellness opportunities. • Ongoing professional development and educational opportunities.

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