Payroll Tax Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

K2 Services

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1985

🤝 B2B

💼 Consulting

🏢 Enterprise

B2B • Consulting • Enterprise

K2 Services is a tech-enabled managed services and operational support provider serving law firms, financial institutions, professional services firms and corporations. It provides integrated operational platforms, automation, and advisory services to help clients modernize operating models, reduce costs, and accelerate growth. Key capabilities described include administrative and shared services, IT help desk and technology managed services, records and information governance, document processing and administrative support, marketing and communications, billing and AP/AR services, workflow automation and consulting, and workplace experience/hospitality and facilities services.

📋 Description

• Monitor and respond to the payroll mailbox and ticketing portal within SLA requirements • Resolve tier-1 cases involving pay, deductions, taxes, and direct deposit • Log, track, and categorize cases; keep the queue current • Produce pay statements, W-2 reprints, and verification of employment requests • Assist in registration of new states and localities and closing entities with tax agencies • Draft clear, on-brand employee communications on payroll matters • Escalate complex tax and processing issues to the appropriate owner with context • Maintain FAQs, templates, and a knowledge base for common questions • Support year-end and open-enrollment inquiry spikes • Support the Processing Team during the bi-weekly payroll schedule

🎯 Requirements

• 3+ yrs payroll, HR shared services, or employee-support role • Beginner to intermediate US tax compliance knowledge base • Knowledge of U.S. payroll concepts — gross-to-net, taxes, deductions • Workday and ticketing / case tools preferred • Excellent written English, empathy, and discretion • Fluent English • Consistent overlap with U.S. business hours

🏖️ Benefits

• Comprehensive health and wellness benefits • Remote-first flexibility

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume