Inside Sales Account Manager

Job not on LinkedIn

🔥 6 minutes ago

🇨🇦 Canada – Remote

💵 $75k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⬇️ Inside Sales

👻 Ghost score 5%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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LAPP

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1962

💸 Finance

🏛️ Government

Finance • Government

LAPP is Alberta’s largest public-sector pension plan corporation that administers and manages defined-benefit retirement pensions for local authority employees. It provides lifetime, predictable income with cost-of-living adjustments, offers comprehensive member services and tools (estimators, onboarding/retirement toolkits, webinars, one-on-one support), and works with a pension benefit administrator (APS) to manage contributions, transfers, investment management, funding policy, governance and risk. LAPP emphasizes secure pension payments, responsible investing, privacy and data protection, and regulatory compliance while supporting employers and members across Alberta.

📋 Description

• Provide support to customers and outside sales representatives • Make outbound calls to customers and prospective customers • Process requests for quotes by issuing SAP-generated quotes based on market conditions and historical pricing • Process and verify customer orders • Support the full sales process, including answering price and product availability questions • Provide technical and solution-oriented assistance • Maintain and develop quality client relationships • Collaborate internally to determine appropriate courses of action for sales opportunities • Liaise between customers and LAPP departments to address needs, costs, and time constraints • Provide technical support, including product identification and cross-referencing, or redirect inquiries to Product Management • Create and execute proactive calling campaigns to increase year-over-year sales, reconnect with lapsed customers, and drive specifications • Follow up on quotations by phone, email, or through Sales Managers • Obtain market data such as competitor part numbers and pricing • Provide feedback to Management, Product Management, and Sales Teams • Initiate SAP delivery expedites with the CSR to improve delivery dates • Track and manage win ratio and profitability • Process sample requests • Work under the general direction of the Inside Sales Manager • No supervisory responsibilities

🎯 Requirements

• Must be located in Canada • Bachelor’s degree from a College or University program • Minimum of three (3) years related experience and/or training or equivalent combination of education and experience in Inside Sales • Experience in the wire and cable industry preferred • Fluency in English written and spoken is required • Fluency in French is preferred • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations • Ability to write reports, business correspondence, and procedure manuals • Ability to effectively present information and respond to questions • Ability to perform mathematical calculations involving units of measure, fractions, decimals, rates, ratios, and percentages • Ability to solve practical problems and interpret written, oral, diagram, or schedule instructions • Proficiency in Microsoft Office Suite, specifically Excel • Proficiency using the Internet and Lotus Notes Database programs • Experience with SAP is a plus • Ability to travel to the NJ office periodically during the year • Ability to work from home with sufficient workspace and internet availability • Ability to meet the stated physical demands, including sitting, walking, standing, reaching, handling objects, and using close, distance, and color vision

🏖️ Benefits

• Bonus plan participation • Medical benefits • Vision benefits • Dental benefits • Paid Time Off • Paid Holidays • 401(k) • HSA/FSA • Life Insurance • Family-friendly work environment • Flexible work environment • Opportunities for professional development • Reasonable accommodations for individuals with disabilities