Director, Product Management – Instore Selling

Job not on LinkedIn

🔥 36 minutes ago

🇨🇦 Canada – Remote

💵 CA$220k - CA$250k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

👻 Ghost score 0%

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Lightspeed Commerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

☁️ SaaS

🛒 Retail

SaaS • Retail

Lightspeed Commerce is a cloud-based point-of-sale (POS) and payments SaaS platform that powers in-person and online commerce for retailers, restaurants, golf facilities and wholesalers. It provides omnichannel POS, inventory management, eCommerce, payments and reconciliation, workforce and payroll, analytics/insights (including Lightspeed AI), hardware integrations, capital/funding, and wholesale tools (NuORDER). Lightspeed emphasizes scalable, customizable systems for multi-location businesses and reports supporting ~150,000 customer locations worldwide.

📋 Description

• Define and communicate a multi-year product strategy across Lightspeed’s Instore Selling portfolio • Guide investment and prioritization decisions using customer insights, data, market dynamics, competitive intelligence, and business outcomes • Partner with cross-functional leaders to identify growth, revenue, customer satisfaction, and operational efficiency opportunities • Own strategy, execution, and measurable outcomes across multiple product areas, platforms, or a substantial portfolio • Translate strategy into objectives, investment priorities, and operating practices • Address systemic challenges across teams and maintain accountability for customer and business outcomes • Hire, develop, and retain product leaders and managers • Elevate product management practices, organizational capabilities, and operating models • Foster an inclusive, collaborative culture with shared accountability • Build executive and cross-functional alignment around strategy, priorities, and trade-offs • Communicate complex customer, market, and business challenges to drive decisions and action • Strengthen customer and retailer empathy while balancing speed, quality, and long-term value

🎯 Requirements

• Significant product management experience within software or technology companies • Proven track record delivering measurable business and customer impact across multiple product areas • Experience setting and executing strategy at portfolio, platform, business unit, or organizational level • Strong strategic and portfolio management capabilities • Experience leading through product leaders and managers, including hiring, developing, coaching, and building high-performing teams • Deep understanding of product discovery, delivery, experimentation, and outcome-based planning • Ability to translate customer insights, market trends, competitive intelligence, and business objectives into product strategies and measurable outcomes • Proven ability to influence stakeholders across Engineering, Design, Sales, Marketing, Operations, Finance, Legal, and other functions • Exceptional strategic thinking and judgment • Strong customer advocacy and empathy for retailers and local businesses • Excellent communication and storytelling skills • Collaborative, low-ego leadership style • Resilience, curiosity, bias toward action, continuous learning, and measurable impact • A university degree or equivalent practical experience

🏖️ Benefits

• A flexible work environment that empowers you to do your best work • A culture that celebrates performance • Career-defining opportunities • Flexible paid time off and remote work policies • Equity options • Contributions to your pension plan and RRSP plan and match • Training opportunities to grow your skills and career • Health and wellness credit • Time off to volunteer and give back to your community • Interest groups, employee-led networks, social committees, and sponsored sports teams • Computer purchase program for a personal MacBook • Enhanced parental leave • Medical, dental, wellness, life, and disability insurance • Paid parental leave top-up • Global mobility and continuous learning opportunities