Director, Product Management – Payments

Job not on LinkedIn

🕒 July 28

🇨🇦 Canada – Remote

💵 CA$220k - CA$250k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

👻 Ghost score 42%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lightspeed Commerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

☁️ SaaS

🛒 Retail

SaaS • Retail

Lightspeed Commerce is a cloud-based point-of-sale (POS) and payments SaaS platform that powers in-person and online commerce for retailers, restaurants, golf facilities and wholesalers. It provides omnichannel POS, inventory management, eCommerce, payments and reconciliation, workforce and payroll, analytics/insights (including Lightspeed AI), hardware integrations, capital/funding, and wholesale tools (NuORDER). Lightspeed emphasizes scalable, customizable systems for multi-location businesses and reports supporting ~150,000 customer locations worldwide.

📋 Description

• Own the Payments line of business within Financial Services • Lead Group PMs and Senior PMs across North America and EMEA • Define and communicate the multi-year Payments product strategy and roadmap • Tie product strategy to company OKRs and P&L targets • Own payments penetration, GPV growth, merchant onboarding conversion, new paid sold, and line-of-business revenue • Lead, coach, and hold accountable Group PMs and Senior PMs across Retail and Hospitality platforms • Hire top talent and develop product leaders with career paths and succession plans • Raise product management standards in discovery, commercial modeling, pricing and packaging, and data-driven execution • Partner with Engineering, Design, Product Marketing, Sales, Operations, and Finance • Manage relationships with payment processors and acquirers • Shape build, buy, and partner decisions • Consolidate fragmented payments capabilities into a coherent platform • Balance long-term platform investments with quarterly commitments • Make decisive trade-offs under uncertainty • Represent product direction to the C-suite and Board • Report to the VP of Product, Financial Services

🎯 Requirements

• 2 to 3+ years at Director level (or equivalent) managing larger teams through direct and indirect reports, including Group PMs • Ownership of a full line of business or major product vertical, such as payments, billing, or POS, with accountability for commercial outcomes • Track record of hiring, developing, and promoting product leaders • Experience driving structural, technical, or strategic change in a mature technology organization • Strong executive presence with VP and C-suite partners • Deep grasp of business models, unit economics, pricing, and P&L impact • Fluency in payments ecosystems, including acquiring, interchange, settlement, reconciliation, and compliance • Strong understanding of platform architecture, APIs, and microservices • Experience leading platform consolidation and migrations • Comfort with data infrastructure, conversion funnels, and reporting pipelines • Experience governing business-critical, high-availability customer flows • Familiarity with lean product delivery, agile frameworks, and continuous delivery across multi-team organizations • Systems and portfolio thinking • Experience leading through Group PMs and empowering product leaders • Ability to navigate complexity and ambiguity • Decisive leadership and sound judgment • Strategic foresight • Customer focus rooted in merchant empathy across retail and hospitality • Relentless outcome orientation

🏖️ Benefits

• Flexible work environment • Flexible paid time off and remote work policies • Equity options • Contributions to your pension plan • Training opportunities • Health and wellness credit • Time off to volunteer • Interest groups, employee-led networks, social committees, and sponsored sports teams • Computer purchase program for a personal MacBook • Enhanced parental leave • Medical, dental, wellness, life, and disability insurance • RRSP plan and match • Paid parental leave top-up • Paid time off • Continuous learning opportunities • Global mobility

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