Senior Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 CA$133k - CA$160k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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Loopio

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 Private Equity Round on 2021-03

Consulting • Healthcare • Marketing

Loopio is a leading provider of RFP (Request for Proposal) software, designed to streamline and enhance the proposal management process for businesses. The platform leverages powerful AI capabilities to automate response workflows, manage content, ensure data security, and integrate seamlessly with existing CRM systems like Salesforce. Loopio supports teams in creating accurate, timely proposals, security questionnaires (SQ), and due diligence questionnaires (DDQ), facilitating collaboration and improving efficiency across industries such as software, healthcare, and financial services. Trusted by over 1,500 companies, Loopio is recognized for its innovative approach to content management and superior customer support, rated highly by users on platforms like G2. By offering tools for content automation and a secure library, Loopio helps teams respond faster and with greater accuracy, ultimately winning more business.

📋 Description

• Own the commercial relationship for a portfolio of existing Mid-Market and Enterprise accounts • Lead renewal negotiations and expansion opportunities • Build customer relationships through email, phone, video, and in-person meetings • Map customer organizations and develop account engagement strategies • Partner with Customer Success Managers on adoption, pricing, renewals, and expansion • Negotiate contract terms and pricing • Respond to subscription and upgrade requests • Present expansion value to stakeholders and executives • Conduct discovery sessions and online platform demonstrations • Create playbooks, email templates, and meeting frameworks • Use customer health and product data to identify growth opportunities and risks • Develop strategies to increase engagement, growth, and advocacy • Conduct market research on consumer needs and competitor activity • Generate pipeline through prospecting and outbounding • Report and maintain monthly and quarterly forecasts • Maintain Salesforce account information and close renewals and expansions • Monitor license consumption against contractual entitlements and identify upsell opportunities • Collaborate with Product and Development, Marketing, Sales, and Customer Success teams • Present customer insights to internal teams and senior leadership • Occasionally travel for Loopio events or on-site customer meetings

🎯 Requirements

• 3+ years of experience in a Strategic Account Executive, Account Manager, or similar role, preferably in B2B SaaS • Experience growing and maintaining relationships with named accounts, including Global Banks and Fortune 500 globally distributed organizations • Proven track record of developing sales opportunities and managing complex deal cycles • Experience embedding into key accounts to drive business outcomes supporting account expansion • Ability to develop relationships with senior leaders and C-level executives • Ability to build cross-functional relationships and work as a team player • Strong analytical ability and ability to derive insights from data and reporting • Highly organized • Highly effective communication and presentation skills • Strategic thinking and understanding of organizational goals • Experience using a dynamic sales tech stack • Must be based in the Greater Toronto Area • Must be legally authorized to work in Canada without employer sponsorship

🏖️ Benefits

• Equity • Commission • Professional mastery allowance for learning support • Structured sales onboarding • Health and wellness benefits starting day one • MacBook laptop • Monthly phone and internet subsidy • Work-from-home budget • Flexible co-working locations in Ontario and British Columbia • Supportive remote-first culture • Townhalls, AMA sessions, and quarterly celebrations • Employee Resource Groups • Ongoing feedback and regular 1-on-1s • Opportunity to work remotely