Clinical Administrator

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Lyra Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

⚕️ Healthcare Insurance

☁️ SaaS

👥 HR Tech

💰 $235M Series F on 2022-01

Healthcare Insurance • SaaS • HR Tech

Lyra Health is a mental health company that partners with organizations to deliver comprehensive and effective global workforce mental health benefits. By providing evidence-based mental health care, Lyra Health boosts employee well-being and drives business impact. Their platform offers high-quality mental health support through a global network of professionals, utilizing AI matching technology to connect members quickly with suitable providers. Lyra Health serves families, couples, adults, and children, offering support for diverse mental health needs. Their programs aim to improve employee health, productivity, and reduce healthcare costs while providing a seamless member experience.

📋 Description

• The appointee is expected to be a first point of contact for internal and external administrative queries. • To facilitate the resolution of queries by working with stakeholders and escalating appropriately. • This role involves managing competing demands effectively and communicating with team members on priorities. • Management of the invoicing process for LYRA Canada affiliates.

🎯 Requirements

• Suitable qualification and or experience in administration or business or similar – a formal degree is desirable but not formally required. • Financial work experience and/or qualifications is required for the role. • Several years of administrative work experience at a high level of complexity. • Experience within a client administration or EAP environment is a distinct advantage. • Experience of working in a diverse and international environment will equally be considered favourably. • Excellent administrative skills • Excellent English speaking and writing abilities. French language skills are an asset. • High level of computer literacy, numeracy, and basic understanding of book-keeping • Strong time management skills to deal with multiple demands under time pressure. • Solid experience in working with complex spreadsheets and ability to adapt quickly to various systems. • Excellent telephone and email manner • Professional and quality orientated approach to work • Ability to retain and protect confidential materials. • Enthusiastic and dynamic • Strong customer focus • Excellent problem-solving skills • Can develop and sustain mature working relationships. • Excellent cross-cultural awareness and sensitivity • Able to work independently and as part of a team. • Ability to effectively negotiate between different parties to achieve the best possible outcomes for the business. • Open to change and ability to work with ambiguity. • Aware of impact of own actions on workload of others and the business (self responsibility) • A keen sense of ownership and responsibility for the quality of work produced. • Assertive • Ability to function effectively under pressure. • Ability to do multi-tasking in terms of set standards.

🏖️ Benefits

• Flexible work arrangements