ERP Implementation Training Specialist

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Maestro Technologies, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

Technology • Consulting • B2B

Maestro Technologies, Inc. is a technology consulting firm that specializes in providing a range of services including DevOps, Big Data solutions, cloud computing, and custom software development. The company focuses on helping clients enhance their business efficiency through innovative technology and strategies. With a commitment to delivering tailored solutions, Maestro assists organizations in leveraging data analytics and managed services to stay competitive in their industries.

📋 Description

• Implement Maestro* at client sites, including: • Preparing and providing training on the use of Maestro* to clients • Mapping and documenting clients' current processes and making recommendations to optimize their business processes • Configuring the Maestro* software according to the client's processes and requirements • Preparing training materials and documentation • Supporting the client during the software go-live • Proactively participating in the full implementation project lifecycle (project kickoff, monitoring/control, and project closure) • Advising the project management teams (client and Maestro) on the best approach to deploy the project in the client context • Proactively proposing adjustments to the schedule and deployment plan to maximize project value • Making recommendations and assisting the client with integrated testing required during deployment • Delivering training to internal clients (colleagues) • Collaborating with and participating in the software support team • Working with management on various special projects

🎯 Requirements

• A relevant degree or equivalent work experience • Significant experience in financial management/accounting • Practical experience delivering training, including virtual, classroom, group, and one-on-one formats • Demonstrated ability to work with external clients to understand and gather their requirements • Strong interpersonal and communication skills • Attention to detail and excellent organizational and follow-up skills • Excellent communication skills in French and English (we have anglophone clients) and a strong customer service orientation • Available to travel to client sites • Available to work flexible hours • Knowledge of the construction industry (an asset) • Knowledge of and experience implementing ERP-type products, including Maestro* (an asset)

🏖️ Benefits

• Friendly, dynamic work environment • People-oriented management that recognizes work–life balance needs • Hybrid work model with occasional client site travel • Structured support for employee development • Onboarding program for new employees • Frequent performance management • Skills development • Competitive salary (we also comply with pay equity legislation) • Valuable employee benefits • Employee assistance program • Telemedicine (TELUS Health) • Group insurance • Flexible RRSP savings plan at preferential rates with employer contribution (DPSP) • Option to contribute to a TFSA • A generous vacation program that recognizes your years of experience when joining Maestro • 5 flexible personal days • Unlimited coffee • And many more!