Bilingual Disability Case Manager – 13-Month Contract

Job not on LinkedIn

🔥 15 hours ago

🇨🇦 Canada – Remote

💵 $70k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💬 Bilingual

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Manion, Wilkins & Associates Ltd.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1971

💼 Consulting

⚕️ Healthcare Insurance

💸 Finance

Consulting • Healthcare Insurance • Finance

Manion, Wilkins & Associates Ltd. is a Canadian third-party administrator specializing in the design, management and administration of employee benefit and pension programs for trustees, corporations and multi-employer plans. They offer consulting on benefits and pensions, claims administration through a bilingual contact centre, contribution/premium collection and monitoring, and member-facing digital services such as the myManion portal and direct-deposit/self-pay support. The firm emphasizes regulatory compliance, member services, and operational support to employers, trustees and plan members.

📋 Description

• Process and adjudicate short- and long-term disability claims • Establish eligibility and review medical documentation to determine whether Total Disability criteria are met • Calculate earnings and benefit levels accurately • Conduct telephone interviews with claimants • Request appropriate medical documentation, including MC, MRT, IME, FCE, and Rehab documentation • Maintain accurate, detailed claims documentation and confidentiality of client, corporate, and medical records • Adhere to department turnaround times for claims adjudication • Communicate verbally and in writing with empathy and clarity • Explain coverage, client responsibilities, and next steps • Resolve client complaints and build strong working relationships • Establish relationships with unions and employers • Ensure privacy regulations are followed and only allowable information is released • Review claims holistically to determine workable solutions within policy • Identify inefficient processes and present workable solutions to management • Collaborate with team members and clients to meet department turnaround standards • Report directly to the Manager, Disability Department

🎯 Requirements

• Post-secondary diploma or degree in Health Sciences or a related discipline • Insurance/industry-related designations considered an asset (CEBS, LOMA, ALHC, CDMP, CRTWC) • 4 years of disability industry or case management related work experience • Ability to process and adjudicate short- and long-term disability claims • Ability to assess medical documentation and essential job duties • Ability to conduct telephone interviews and request appropriate medical documentation • Ability to maintain accurate, detailed claims documentation and confidentiality • Ability to adhere to department turnaround times • Ability to explain coverage details, client responsibilities, and next steps clearly • Ability to resolve client complaints and build relationships with unions and employers • Knowledge of privacy regulations • Ability to review claims holistically and determine solutions within policy parameters

🏖️ Benefits

• Minimum of 3 weeks' vacation • Flex days • Wellness programs • Employee education program • Flexible work options • Comprehensive mental health resources • Comprehensive benefits • Generous paid time off • Social and wellness committees • Accommodation during any stage of the hiring process