Associate Manager, LTD Claims

🔥 18 hours ago

🇨🇦 Canada – Remote

💵 $73.7k - $122.9k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

🛡️ Insurance

💸 Finance

Insurance • Finance

Manulife is a multinational Canadian financial services company focused on insurance and wealth management. It describes itself as making decisions easier and lives better through life and health protection, retirement and investment solutions, and a global footprint including brands such as John Hancock in the U. S. ; the company emphasizes digital innovation, AI, sustainability and inclusive growth while offering career and customer services worldwide.

📋 Description

• Lead, coach, mentor and develop staff members • Monitor workflow management • Conduct performance management • Hire staff • Ensure effective disability management practices are appropriately utilized • Provide technical support and guidance on complex claims issues • Establish and support the development of customer relationships with key accounts • Provide leadership for a high-performing culture, strong engagement, employee retention and a high-quality claims management organization • Develop and implement strategies to improve customer service and administration efficiencies • Review and investigate LTD claims through the disability claim team

🎯 Requirements

• Minimum 2-3 years of supervisory experience • Strong technical knowledge of Group Disability adjudication, insurance products and case management practices • Knowledge of medical terminology • Experience in technical training and development of staff • Completion of post-secondary education in health sciences field helpful • Demonstrated ability to work collaboratively in a fast-paced, results oriented, multiple team environment • Excellent verbal and written communication skills • Excellent problem solving and analytical skills • Results oriented with strong decision-making ability • Bilingualism (English and French) is an asset; if the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec

🏖️ Benefits

• Incentive programs and incentive compensation tied to business and individual performance • Health insurance • Dental insurance • Mental health benefits • Vision insurance • Short- and long-term disability insurance coverage • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans • Pension • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Paid holidays, vacation, personal, and sick days • Statutory leaves of absence • Flexible environment • Learning and career growth opportunities • Well-being and inclusion support • Reasonable accommodation during the application process