Associate Manager, LTD Claims

🔥 8 minutes ago

🇨🇦 Canada – Remote

💵 $73.7k - $122.9k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1887

🏥 Healthcare

💸 Finance

🛡️ Insurance

💰 $1.2G Post-IPO Debt on 2023-03

Healthcare • Finance • Insurance

Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.

📋 Description

• Lead, coach, mentor and develop staff members • Monitor workflow management • Conduct performance management and hire staff • Ensure effective disability management practices are appropriately utilized • Provide technical support and guidance on complex claims issues • Establish and support the development of customer relationships with key accounts • Lead the disability claim team responsible for reviewing and investigating all LTD claims • Develop and implement strategies to improve customer service and administrative efficiencies • Foster a high-performing culture, strong engagement, employee retention and a high-quality claims management organization

🎯 Requirements

• Minimum 2-3 years of supervisory experience • Strong technical knowledge of Group Disability adjudication, insurance products and case management practices • Knowledge of medical terminology • Experience in technical training and development of staff • Completion of post-secondary education in health sciences field helpful • Demonstrated ability to work collaboratively in a fast-paced, results oriented, multiple team environment • Excellent verbal and written communication skills • Excellent problem solving and analytical skills • Results oriented with strong decision-making ability • Bilingualism (English and French) is an asset; if the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec

🏖️ Benefits

• Incentive programs and incentive compensation tied to business and individual performance • Health insurance • Dental insurance • Mental health benefits • Vision insurance • Short- and long-term disability insurance coverage • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans, including pension • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Paid holidays, vacation, personal, and sick days • Statutory leaves of absence • Flexible environment supporting well-being and inclusion • Learning and career growth support