Life and Critical Illness Underwriting Co-Signer

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

🛡️ Insurance

💸 Finance

Insurance • Finance

Manulife is a multinational Canadian financial services company focused on insurance and wealth management. It describes itself as making decisions easier and lives better through life and health protection, retirement and investment solutions, and a global footprint including brands such as John Hancock in the U. S. ; the company emphasizes digital innovation, AI, sustainability and inclusive growth while offering career and customer services worldwide.

📋 Description

• Evaluate and make underwriting decisions on life and critical illness insurance applications with approval limits up to $10 million • Partner with assigned underwriters on complex, high-value, or development-focused files • Review underwriting approach, evidence ordered, documentation, decision rationale, and customer/advisor impact • Train, coach, and mentor underwriters • Build future-ready underwriting capabilities through digital tools, AI-enabled decision support, data-driven insights, and continuous improvement • Promote consistent application of underwriting guidelines, financial and medical underwriting principles, and risk management practices • Help underwriters understand business impacts including requirement ordering, amendments, advisor communication, cycle time, customer experience, persistency, and competitive positioning • Manage co-signing and underwriting work efficiently while supporting service standards and timely decisions • Provide constructive feedback through case discussions, coaching sessions, office hours, and file reviews • Collaborate with underwriting leaders, Risk Management, Research, medical directors, and new business • Identify improvements to underwriting processes, documentation, training, requirement ordering, and tool usage • Participate in case clinics, coaching sessions, office hours, and training activities

🎯 Requirements

• Minimum 5 years of experience in life and critical illness underwriting • Proven track record handling complex and high-value cases • Strong knowledge of life and critical illness underwriting, including medical, financial, non-medical, product, and persistency considerations • Demonstrated ability to mentor, coach, and develop underwriters • Strong analytical, judgment, and problem-solving skills • Ability to assess risk, challenge assumptions, and apply guidelines with sound business context • Excellent written and verbal communication skills • Ability to explain complex decisions clearly and constructively • Comfort with underwriting technology, digital tools, data insights, and AI-enabled decision support • Willingness to help others adopt new ways of working • Ability to model collaboration, curiosity, accountability, adaptability, and continuous improvement • Bachelor's degree in finance, business, health sciences, or related field is preferred • Professional underwriting designations or progress toward FALU, FLMI, ACS, or equivalent are highly desirable

🏖️ Benefits

• Flexible environment supporting learning, growth, well-being, and inclusion • Incentive programs and incentive compensation tied to business and individual performance • Health benefits • Dental benefits • Mental health benefits • Vision benefits • Short- and long-term disability coverage • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans • Pension • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Paid holidays, vacation, personal, and sick days in Canada • Statutory leaves of absence