Associate Manager, Rehabilitation

🔥 13 hours ago

🇨🇦 Canada – Remote

💵 $70.5k - $117.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1887

🏥 Healthcare

💸 Finance

🛡️ Insurance

💰 $1.2G Post-IPO Debt on 2023-03

Healthcare • Finance • Insurance

Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.

📋 Description

• Lead, coach, mentor, and develop a high-performing remote team of rehabilitation specialists with functional and vocational expertise • Build specialist capability through regular case consultation, quality-focused feedback, knowledge sharing, and targeted development planning • Support sound professional judgment, clear documentation, effective communication, and timely decision-making in complex or sensitive situations • Foster an inclusive, collaborative, and engaged team culture aligned with Manulife’s values • Identify, develop, and retain talent, and recognize performance and contributions • Provide practice leadership and consultation on complex rehabilitation and disability cases • Coach specialists in developing, monitoring, and adjusting individualized rehabilitation plans • Guide functional and vocational rehabilitation approaches, including assessments, treatment planning, occupational research, retraining, job development, and return-to-work strategies • Promote application of rehabilitation industry standards, disability insurance principles, medical terminology, job demands, and regional labour-market information • Review rehabilitation strategies and files for quality, rationale, measurable goals, cost effectiveness, and alignment with best practices • Oversee workflow, caseload distribution, productivity, and service delivery • Use data and quality insights to identify trends, manage risk, prioritize work, and improve outcomes • Support vendor and budget management • Promote consistent documentation, timely follow-up, and collaboration across rehabilitation services • Address escalated case, service, or operational issues • Build relationships with plan members, plan sponsors, providers, internal disability partners, and external clients • Partner with case managers, disability specialists, mental health specialists, and other stakeholders • Participate in client meetings, presentations, and service discussions • Contribute rehabilitation expertise to national priorities, service design, and evolving rehabilitation practices • Identify opportunities to improve processes, tools, referral pathways, quality standards, and specialist capability • Support implementation and adoption of evidence-informed rehabilitation and disability management practices

🎯 Requirements

• Post-secondary diploma, CEGEP (DEC or DEP), or bachelor’s degree in a health, rehabilitation, vocational rehabilitation, disability management, or related field, or equivalent relevant experience • Demonstrated experience in rehabilitation, disability management, or group insurance, with direct experience supporting complex rehabilitation and return-to-work planning • Strong understanding of functional rehabilitation principles, including functional abilities, job demands, treatment planning, recovery barriers, and sustainable return-to-work strategies • Strong understanding of vocational rehabilitation principles, including vocational assessment, transferable skills analysis, occupational research, retraining, job development, job search, and labour-market considerations • Sound knowledge of rehabilitation industry standards, disability insurance, medical terminology, case management, and disability and rehabilitation management best practices • Demonstrated ability to evaluate rehabilitation plans, provide case consultation, and coach others toward clear, evidence-informed, outcome-focused decisions • Experience with vendor and budget management, including consideration of service appropriateness, outcomes, and cost effectiveness • Proven experience leading, coaching, training, or developing professionals in a complex service environment • Strong analytical, organizational, problem-solving, and communication skills, with the ability to manage competing priorities and escalated issues • Accredited Rehabilitation Professional (RRP), Canadian Certified Rehabilitation Counselor (CCRC), Certified Disability Management Professional (CDMP), Certified Return to Work Coordinator (CRTWC), or eligibility for a related professional designation is considered an asset • Bilingualism in English and French is considered an asset

🏖️ Benefits

• Health insurance • Dental insurance • Mental health benefits • Vision insurance • Short- and long-term disability insurance coverage • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans • Pension • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Paid holidays • Vacation • Personal days • Sick days • Statutory leaves of absence • Incentive programs and incentive compensation tied to business and individual performance