Disability Benefit Calculation Analyst

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $39.2k - $65.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 0%

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1887

🏥 Healthcare

💸 Finance

🛡️ Insurance

💰 $1.2G Post-IPO Debt on 2023-03

Healthcare • Finance • Insurance

Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.

📋 Description

• Calculate and code offsets and adjusted Short Term Disability (STD) and Long Term Disability (LTD) benefits in Navigator • Explain overpayment amounts clearly to plan members verbally and in writing • Follow up with plan members regarding reimbursement of overpayments • Negotiate acceptable repayment plans when necessary • Process claim recoveries in Navigator

🎯 Requirements

• Understanding of group disability contract language and the impact of various sources of income on disability benefits • Strong customer service focus and ability to deliver difficult messages empathetically • Experience in disability benefit calculations • Strong mathematical skills • Proficiency in MS Office suite, including Outlook, Excel, and Word • Ability to read and interpret group insurance contracts and apply their provisions • Exceptional oral and written communication skills • Capacity for constant learning from success and failure • Openness to change and continuous improvement • Bilingualism in English and French is an asset; if located in Québec, proficiency in both languages is required to support clients from various provinces outside Québec • Experience with Navigator is an asset

🏖️ Benefits

• Flexible work environment supporting well-being and inclusion • Learning and career growth support • Health insurance • Dental insurance • Mental health benefits • Vision insurance • Short- and long-term disability insurance • Life and AD&D insurance • Adoption and surrogacy benefits • Wellness benefits • Employee and family assistance plans • Retirement savings plans • Pension plan • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Paid holidays, vacation, personal, and sick days • Statutory leaves of absence • Incentive programs and incentive compensation tied to business and individual performance

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