People Operations Specialist

🕒 July 13

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MEDvidi

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2019

🏥 Healthcare

⚕️ Healthcare Insurance

💰 $2.8M Seed Round on 2022-09

Healthcare • Healthcare Insurance • Mental Health

MEDvidi is an online mental health treatment center aiming to make professional care accessible and affordable for everyone. The healthcare experts at MEDvidi provide personalized treatment plans for a variety of mental health conditions, including ADHD, anxiety, depression, insomnia, and OCD. With services that include initial assessments, ongoing support, and medication management through virtual consultations, MEDvidi seeks to enhance mental wellness with compassionate care tailored to individual needs.

📋 Description

• Own end-to-end preboarding and onboarding for new providers: post-offer communication, document collection, checklist tracking, system setup coordination, Notion onboarding projects, welcome meetings, etc. • Manage provider offboarding workflows: documentation closure, system access removal, and coordination with Finance, Legal, and Clinical Operations. • Build and maintain HR operational reports on provider lifecycle metrics (time-to-onboard, completion rates, offboarding timelines, document status) to support decision-making by the Operations Manager. • Maintain referral bonus eligibility tracking for newly onboarded providers. • Maintain data accuracy and consistency across HR systems (BambooHR, Notion, Justworks, internal provider databases) throughout the employment lifecycle. • Identify recurring manual tasks in provider lifecycle workflows, support automation efforts, and document processes and SOPs as workflows evolve.

🎯 Requirements

• 2+ years of experience in HR operations, HR administration, or a generalist role with a strong operational focus. • Proven experience managing high-volume onboarding/offboarding cases in parallel, with reliable, on-time closure and zero dropped steps. • Experience with HRIS systems (BambooHR is a strong advantage) and disciplined data hygiene across multiple tools. • Solid Notion skills: task management, databases, and automation. • Strong analytical skills: building structured reports and dashboards, spotting patterns and anomalies in operational data. • Highly organized and detail-oriented: accuracy in documents and checklists is non-negotiable in this role. • Strong cross-functional communication: comfortable flagging blockers early and building clear handoffs with Finance, Legal, and Clinical Operations. • Advanced English (C1+) written and spoken, for daily communication with US-based providers and stakeholders and fluent Russian. • Availability to work 2 PM – 10 PM CET.

🏖️ Benefits

• Health insurance after the probation period, plus sports & wellness compensation. • 19 paid vacation days annually. • 3 additional wellness days each year. • Paid sick leave for the first 5 working days. • Clear growth opportunities, including personalized English lessons via Preply. • Thoughtful gifts for key life events and offline corporate events.