Publisher Account Manager

🔥 1 hour ago

🇨🇦 Canada – Remote

💵 $85k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Minute

WebsiteLinkedInAll Job Openings

501 - 1000 employees

📱 Media

☁️ SaaS

🤝 B2B

💰 $100M Venture Round on 2024-01

Media • SaaS • B2B

Minute is a sports-focused media and adtech platform that provides end-to-end video infrastructure, licensed rights-cleared sports content, and a publisher-first supply-side platform. The company operates editorial brands and offers solutions for publishers, advertisers and teams & leagues — including an OVP and SSP with $100M+ in exclusive direct demand, premium league highlights (NFL, NBA, MLB) and a built-in Data & AI layer for content relevance, yield optimization and performance analytics. Minute’s stack is designed to centralize video, content licensing, monetization and analytics into a single integration to maximize publisher revenue and engage sports fans across screens.

📋 Description

• Execute publisher onboarding and day-to-day account management, including high-touch customer service, consultative client support, and regular business reviews • Present and demonstrate the value of upsell product opportunities and drive incremental revenue to meet quarterly revenue goals • Monitor account performance and proactively communicate optimization opportunities to clients • Maintain an accurate pipeline of upsell and renewal opportunities in Salesforce CRM • Relay partner feedback and advocate for client requirements with internal teams to inform product roadmap and business development strategy • Collaborate with the VP of Publisher Services to develop and refine account management processes for scaling partners effectively

🎯 Requirements

• 5+ years of sales or account management experience with ad tech and/or online video, preferably at a Publisher, SSP, DSP or similar • Proven experience successfully managing high-touch customer accounts • Strong organizational skills and acute attention to detail with the ability to multitask • Excellent written, verbal, and presentation skills with a track record of effective and professional client interactions at every organizational level • High-caliber critical thinking and problem-solving skills, including data analysis • Sense of urgency, independence, accountability, and agility suited to a dynamic startup environment • Willingness and desire to learn and adopt new technical and non-technical skills • Proficiency with standard business applications (Office, Google Suite, Looker, AI platforms like Claude etc.) • Ability to independently troubleshoot technical issues and effectively communicate solutions to publishers • Ability to travel as needed

🏖️ Benefits

• Flexible vacation policy • Paid parental leave • Health insurance • 401(k) with company match • Performance-based compensation eligibility

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