Account Manager

🕒 September 11

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mitel

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1972

🏥 Healthcare

🏨 Hospitality

💼 Consulting

Healthcare • Hospitality • Consulting

Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.

📋 Description

• Prospect and manage a list of assigned existing accounts and prospect for new logo opportunities within the region • Sell the company’s products through channel partners within Canada • Develop and maintain strong relationships with existing clients as the primary point of contact for account-related matters • Generate Hospitality business opportunities and manage the sales process through closure • Collaborate with partners for prospecting within named accounts • Support deal structure and pricing with business-value analysis and negotiate prices for proactive bids and proposals • Ensure high levels of customer satisfaction by delivering value, exceeding expectations, and addressing issues promptly • Utilize a consultative sales approach to understand client needs and recommend tailored solutions • Collaborate with cross-functional teams to develop and implement strategic sales plans • Conduct discovery sessions with potential clients to uncover pain points and business objectives • Customize product presentations and demonstrations • Provide timely and accurate sales forecasts and reports to management • Exceed sales targets and contribute to the success of the sales team

🎯 Requirements

• Bachelor's degree preferred; or experience in lieu of degree • 2+ years experience in consultative technology sales, with a focus on Unified Communications and Consultative Contact Center solutions • Knowledge of Cloud computing, VMware and Data Centers is a required asset • Knowledge or experience with competitive solutions including Ring Central, 8x8, Cisco, Avaya, Zoom, Dialpad and others a plus • Creative with business planning and implementing sales initiatives • Strong Account planning skills • Proven track record of meeting or exceeding sales targets and quotas using a consultative approach • Strong negotiation and communication skills, with the ability to build rapport and influence key stakeholders • Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities simultaneously • Proficiency in CRM software and other sales tools for pipeline management and reporting • Ability to work independently and as part of a collaborative team environment

🏖️ Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Life Insurance • Disability Insurance • RRSP matching • Paid time off (holiday, vacation and sick) • Employee Assistance Program • Reward and Recognition Programs • Benefits may vary based on full-time or part-time employee status