Technical Analyst – Yardi

🕒 September 18

🐊 Florida, Kansas, +7 more states – Remote

🐊 Florida – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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National Church Residences

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 Non-profit

🏥 Healthcare

🏠 Real Estate

Non-profit • Healthcare • Real Estate

National Church Residences is the nation’s largest not-for-profit provider of affordable senior housing, supporting over 42,000 seniors through a comprehensive range of housing and healthcare services. Since 1961, the organization has aimed to enhance the quality of life for seniors, allowing them to maintain their independence and health. With over 340 communities in 27 states, they provide not only residential options but also home and community-based services, including permanent supportive housing for those who are formerly homeless or disabled.

📋 Description

• Configure and maintain Yardi Voyager and RentCafé systems, including property setup, user roles, and security • Provide Tier 1 and Tier 2 support for Yardi users • Resolve technical issues and manage helpdesk tickets • Monitor and maintain data integrity across Yardi modules, including HUD and LIHTC compliance-related data • Support integrations between Yardi and other systems using SQL, Yardi ETL, and Microsoft Fabric or similar tools • Develop and maintain custom reports using Yardi Spreadsheet Reporter (YSR), SQL, and other reporting tools • Assist with testing and deployment of Yardi upgrades, patches, and new module implementations • Collaborate with business stakeholders to gather requirements and implement system enhancements • Document processes, configurations, and data flows to support internal controls and audit readiness • Participate in process improvement initiatives • Contribute to training and user adoption efforts • Participate in policy creation and problem-solving methods • Report resident/client complaints and allegations of abuse, misappropriation, or compliance issues to appropriate supervisors • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in Information Systems, Computer Science, Business, or equivalent experience • Minimum of 3 years of hands-on experience with Yardi Voyager (7S or newer) and RentCafé in a technical or support role within the Affordable Housing industry required • Proficiency in SQL for data analysis and report development preferred • Experience with Yardi ETL processes and system integrations preferred • Understanding of property management and accounting workflows • Experience with RentCafe and other Yardi modules, such as PayScan and Maintenance • Familiarity with Affordable Housing compliance workflows, including HUD, LIHTC, and TRACS • Knowledge of additional Yardi modules, such as Maintenance IQ, PayScan, and Construction Manager, preferred • Background in process improvement or automation • Good working computer skills with Microsoft Office, Windows, and the capacity to learn new software systems quickly • Self-directed with excellent organizational skills and ability to manage concurrent tasks and assignments • Ability to successfully lead others in an environment of complexity • Strong motivational skills and high emotional intelligence quotient (EQ) • Excellent communication, comprehension, and interpersonal skills • Ability to speak, read, write, and understand English • Rare travel, up to 5% • Yardi certification or formal training in Voyager system administration preferred • ITIL Foundation or similar service management certification preferred • No employment sponsorship provided for this role

🏖️ Benefits

• Medical & Rx coverage with 3 plan options through a nationwide network • Healthcare Flexible Spending Account or employer-funded Health Savings Account • Fertility & Family Building Support • Weight Management support • Chronic Condition Support • Parental Leave paid at 100% for four weeks • Dental and Vision coverage • Company-provided Life & AD&D insurance and Disability coverage • Supplemental Life and AD&D, Accident Insurance, Hospital Indemnity, and Critical Illness benefits • Flexible Spending Accounts for Dependent Care and Transportation & Parking • Well-being Programs, including enhanced EAP with mental health and work-life support • Tobacco cessation program • Well-Being Your Way rewards and reimbursements up to $1000/year • Retirement Savings Plan with immediate company funding at 3%, increasing up to 5% over time • Additional company match up to 5% when employee contributes own funds • Tuition expense reimbursement • Paid Time Off (PTO) • 9 paid Holidays • Parental Paid Leave at 100%