PMO Operations Lead

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

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nesto

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2018

💼 Consulting

🛡️ Insurance

💳 Fintech

💰 $80M Series C - Nesto on 2022-12

Consulting • Insurance • Fintech

nesto is a Canadian online mortgage lender and brokerage that provides mortgages, renewals, refinances and HELOCs through an AI-powered, technology-first platform. The company offers rate comparisons, calculators, educational guides and access to licensed mortgage advisors across provinces, emphasizing low upfront rates, streamlined digital applications, and transparent mortgage advice for consumers. nesto combines digital tools with in-house mortgage experts to simplify home financing for Canadian borrowers.

📋 Description

• Own and maintain standardized planning and reporting templates across projects, including status reports, RAID logs, and phase-gate checklists • Define and improve standard usage of project management tools, especially Wrike • Ensure new projects are set up in Wrike with the standard structure from kickoff • Version-control template changes and deploy standards through change management plans • Act as the internal Wrike expert for project structures, custom fields, dependencies, and workflows • Conduct recurring reviews of active Wrike project plans • Flag missing dependencies, unrealistic timelines, unowned tasks, and stale statuses to Project Managers • Review and challenge project plans before external delivery or phase gates • Advise Project Managers on sequencing, risks, assumptions, and plan quality • Surface cross-project patterns such as resource conflicts • Maintain a rolled-up portfolio view of active projects, risks, and resourcing load • Identify resourcing conflicts and timeline collisions • Prepare portfolio-level summaries for the PMO Director • Automate recurring reporting tasks using Wrike workflows, dashboards, lightweight scripting, or Zapier-style connectors • Automate project setup at kickoff and build early-warning triggers for overdue tasks and at-risk dependencies • Report to the Director of PMO

🎯 Requirements

• 8+ years of professional experience, including 5+ years hands-on in project or program management • Project operations or PMO background • Experience owning and configuring a PPM tool such as Wrike, including structures, custom fields, dependencies, and workflows • Process and automation mindset • Experience building automation with AI • Judgment to identify genuine project risks and constructively challenge Project Managers' plans • Ability to communicate structured portfolio information clearly to leadership • Ability to work across teams without formal authority • Experience using AI tools such as Claude or Gemini • Change management experience rolling out processes or tools • Facilitation skills for workshops and retrospectives • French is an asset, not a requirement • PMP, Certified ScrumMaster (CSM), and/or other agile PM certifications are nice-to-have • Experience with financial institutions, mortgage or lending technology, or regulated B2B environments is nice-to-have

🏖️ Benefits

• Comprehensive health, dental, and vision coverage with 100% drug coverage • $1,500 combined annual Health & Wellness Spending Account • 4 weeks of vacation • 8 personal floater days • Group RRSP/DPSP retirement plan with competitive company-matching contributions • Telemedicine services via Dialogue • Coverage for licensed practitioner services • Maternity and Parental Leave Top-Up programs • Remote work across Canada with occasional office access and no fixed in-office days • Remote team members may work from any company office whenever they want