Global Account Manager

🕒 October 21

🏄 California – Remote

🏄 California – Remote

💵 $200k - $300k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 24%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Outset

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

Outset is an all-in-one AI-moderated research platform that combines conversational AI, behavioral intelligence, and visual/emotional analysis to run multimodal interviews (video, audio, text) at scale. It automates participant recruitment, conducts dynamic AI moderation that probes based on audio and visual cues, synthesizes findings instantly into summaries, themes, quotes, and highlight reels, and generates shareable reports for enterprise research, UX, and consumer insights teams.

📋 Description

• Own a small portfolio of strategic global accounts with full commercial responsibility for expansion, cross-sell, pricing, and renewal • Find new regional and organizational buying centers through account understanding, referrals, and in-person visits • Carry and exceed an aggressive seven-figure growth target • Build and maintain live global account plans covering buying centers, whitespace and spend maps, executive relationships, competitive position, and expansion paths • Build durable relationships from practicing researchers through VPs and C-suite executives • Direct Sales Development, Research Operations, Account Director, Solutions Consultant, Marketing, and executive sponsor teams • Run executive business reviews focused on business outcomes and committed budgets • Negotiate and close complex enterprise agreements, including global MSAs, multi-region commitments, multi-year structures, procurement, security, and privacy reviews • Coordinate global coverage around unified account strategies • Forecast accurately and maintain current Salesforce account records • Bring customer feedback into product direction, pricing, and the global account motion • Report to the VP of Sales

🎯 Requirements

• 10+ years in enterprise sales • 5+ years in a named global or strategic account role owning a small book of major brands • Direct experience selling into and growing large, global, matrixed technology or consumer organizations with many buying centers • Proven record of exceeding aggressive seven-figure growth targets inside existing accounts through expansion, cross-sell, and renewal • World-class relationship management • Executive presence and commercial sharpness; credibility with CxO and VP-level buyers • Ability to lead an extended, cross-functional account team without direct authority • Experience navigating multi-region contracting, enterprise procurement, multi-year commitments, and competing internal stakeholders • Account planning methodology, accurate forecasting, and CRM discipline • High ownership, proactive approach, and comfort with a fast-paced startup environment • Willingness to travel regularly to customer sites and the San Francisco HQ • Legally authorized to work in the United States • Willingness to answer whether employment visa sponsorship will be required • Bonus: experience selling into UX Research, Market Research, Consumer Insights, research, analytics, or AI organizations

🏖️ Benefits

• Equity • Commission

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