Principal Product Manager – Synthetic Monitoring, Digital Experience Monitoring

🕒 November 4

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $176.8k - $286k / year

⏰ Full Time

🔴 Lead

🛍️ E-commerce

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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• Open for 11 days.
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• Reposted once.

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Palo Alto Networks

WebsiteLinkedInAll Job Openings

10,000+ employees

🔒 Cybersecurity

🏢 Enterprise

💰 $1M Seed Round - Morta Security on 2013-02

Cybersecurity • Enterprise

Palo Alto Networks is a global cybersecurity company that provides AI-driven platforms, products, and services to protect networks, cloud workloads, endpoints, and applications. Its portfolio includes next-generation firewalls, SASE and Prisma Cloud (CNAPP) offerings, the Cortex security operations suite (XDR, XSOAR, XSIAM), and Unit 42 threat intelligence and incident response services. Palo Alto Networks helps enterprises secure AI deployments, automate SOC workflows, and prevent, detect, and respond to sophisticated threats across hybrid and multi-cloud environments.

📋 Description

• Own synthetic monitoring for Cortex XCOR • Translate front-end testing requirements into a unified product defined as code and executed globally or within customer networks • Unify synthetic and real-user monitoring data so synthetic failures correlate with affected user cohorts • Conduct primary research with SREs, front-end developers, and platform teams • Maintain contact with customers, design partners, and field teams through discovery calls and interviews • Participate in sales calls and gather feedback for roadmap prioritization • Partner with engineers and technical stakeholders to scope and deliver the product • Ensure synthetic results arrive as OpenTelemetry-native signals and correlate with existing metrics, traces, and logs • Own the execution model, including test scheduling, execution locations, customer charging, and customer control • Set KPIs to measure customer value and impact • Own, sequence, communicate, and evolve the roadmap • Lead cross-team delivery of cohesive platform features and workflows • Partner with product marketing on positioning, messaging, and go-to-market strategy • Analyze the market, engage in design discussions, meet customers, and identify product gaps • Establish a competitive product offering and define performance metrics and a sequenced delivery plan

🎯 Requirements

• 10+ years of experience as a product manager • Deep knowledge of enterprise software • Experience with monitoring, testing, or developer infrastructure products such as synthetic monitoring, end-to-end browser testing, API testing, or CI/CD tooling • Working knowledge of browser automation (Playwright, Selenium, Cypress), HTTP and API testing, DNS, TCP, and TLS • Track record of taking a product from zero to one • Experience presenting to customer senior leadership and company executives • History of shipping with agile processes and tight feedback loops • Demonstrated ability to leverage AI in the Product Development Lifecycle • Familiarity with observability and OpenTelemetry specifically (helpful, not required) • Experience building AI Native products and/or maintaining MCP servers (helpful, not required) • Familiarity with digital experience monitoring, Core Web Vitals, user journeys, and JavaScript exceptions (helpful, not required) • Comfort with test-as-code, infrastructure-as-code, and CI/CD workflows (helpful, not required) • Experience building and operating software as a service, including customer-workload unit economics (helpful, not required) • Experience with design-led product development principles (helpful, not required)

🏖️ Benefits

• Restricted stock units • Bonus • Employee benefits (details referenced via a benefits link) • Immigration sponsorship eligibility

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