Senior Organizational Change Manager

Job not on LinkedIn

🔥 12 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

📚 Learning and Development

👻 Ghost score 12%

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Logo of PATH

PATH

1001 - 5000 employees

Founded 1977

💰 Grant - PATH on 2025-07

PATH is a global nonprofit dedicated to health equity. With nearly 50 years of experience forging multisector partnerships, and with expertise in science, economics, technology, advocacy, and dozens of other specialties, PATH develops and scales up innovative solutions to the world’s most pressing health challenges.

📋 Description

• Provide change management, business readiness, communications, stakeholder engagement, training, adoption, and AI enablement services for the Consumer Licensing Enquiry Outreach (CLEO) initiative • Develop, maintain, and execute integrated Business Readiness and Organizational Change Management strategies aligned with project scope, milestones, releases, and deployments • Identify readiness requirements, dependencies, assumptions, constraints, organizational impacts, and risks associated with new technologies and AI-enabled processes • Identify affected stakeholder groups and conduct change impact, stakeholder readiness, and organizational preparedness assessments • Develop and implement communications and engagement strategies, materials, briefings, presentations, updates, executive reporting content, FAQs, and knowledge resources • Develop and maintain CLEO training approaches and oversee user guides, instructor-led materials, quick reference guides, job aids, process documentation, FAQs, learning resources, and knowledge articles • Coordinate training planning, scheduling, logistics, delivery, workshops, demonstrations, knowledge transfer, and awareness sessions • Develop strategies for user adoption and sustained operational use of CLEO and associated digital capabilities • Support leaders, managers, and subject matter experts in preparing users for new processes, technologies, and approved AI-enabled ways of working • Coordinate deployment readiness, go-live, stabilization, transition to operations, hyper-care, and continuous improvement activities • Monitor readiness indicators and provide recommendations on risks, adoption challenges, mitigation requirements, and improvement opportunities • Provide status reporting and participate in governance forums, steering committee briefings, readiness reviews, stakeholder meetings, and executive reporting sessions • Maintain change management documentation, training artifacts, communications materials, and project records • Leverage approved AI-assisted tools where appropriate while ensuring human review, accountability, privacy, security, accessibility, accuracy, and compliance

🎯 Requirements

• Senior-level Organizational Change Management experience is implied by the role title, but no explicit years-of-experience requirement is stated • Experience developing and executing organizational change management and business readiness strategies • Experience conducting stakeholder impact and readiness assessments • Experience developing communications, engagement strategies, presentations, executive reporting content, FAQs, and knowledge resources • Experience developing and coordinating training, knowledge transfer, workshops, demonstrations, and learning materials • Experience supporting user adoption, deployment readiness, go-live, transition to operations, hyper-care, stabilization, and continuous improvement • Experience with change-related risks, issues, resistance factors, mitigation strategies, and project RAID processes • Ability to work within Government of Alberta project management, organizational change management, responsible AI, privacy, security, accessibility, and governance frameworks • Ability to identify and appropriately use approved Artificial Intelligence and Generative AI tools • Ability to review AI-assisted outputs for accuracy, quality, privacy, security, accessibility, completeness, relevance, and alignment with business objectives and government standards • Ability to prepare status reports, dashboards, readiness metrics, governance materials, and project documentation • Ability to collaborate with business, technical, operational, vendor, leadership, and subject matter expert stakeholders

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