Disease Management Solutions Clinical Support Specialist – 90% Travel

🕒 September 23

🇺🇸 United States – Remote

💵 $90k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 10%

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Logo of Philips

Philips

10,000+ employees

🏥 Healthcare

🔧 Hardware

💰 Post-IPO Equity - Philips on 2025-03

Healthcare • Hardware

Philips is a global health technology company (Koninklijke Philips N. V. ) that develops medical imaging systems (MR, CT, handheld ultrasound), patient monitoring and critical care solutions, and consumer health products such as Sonicare and the Pregnancy+ app. The company emphasizes delivering solutions that help clinicians provide faster, better care and also offers consumer-focused personal care and oral-health products. Philips positions itself around healthcare equipment, clinical informatics and connected care, and patient-facing health technologies.

📋 Description

• Deliver hands-on and remote clinical training for Philips Disease Management Solutions products, primarily DynaCAD and UroNav • Ensure customer competency and successful product adoption • Serve as a clinical consultant to physicians and technologists • Provide education, workflow guidance, and application support • Partner with Sales, Marketing, Service, Customer Support, Quality, Research & Development, and Manufacturing teams • Support customer success, product implementations, and new product introductions • Assemble and install the UroNAV product • Troubleshoot software and workflow issues • Help customers optimize advanced imaging and post-processing solutions • Travel approximately 90% to customer sites throughout the U.S. • Work from a home-based office while supporting changing customer locations

🎯 Requirements

• 5+ years of clinical experience as an MRI Technologist and/or Ultrasound Technologist • Strong knowledge of imaging workflows and patient care environments • Troubleshooting software, computer, networking, and basic DICOM issues • Strong teaching, presentation, and customer-facing communication skills • Bachelor’s degree, Associate’s degree, or equivalent education in Radiology • Active ARRT credential with advanced MRI or active ARDMS certification preferred • Equivalent hands-on experience may be considered for candidates with significant experience using UroNAV, DCAD, or similar advanced imaging technologies • Ability to work independently, manage multiple priorities, exercise sound judgment, and build strong relationships • Ability to travel extensively, including overnight stays • Located within commutable distance of a major (non-regional) airport • Preferred: 10+ years of MRI or Ultrasound clinical experience • Preferred: experience with image generation and data analysis tools • Preferred: advanced knowledge of clinical applications, post-processing products, and imaging system troubleshooting • Must successfully perform minimum physical, cognitive, and environmental job requirements with or without accommodation • US work authorization required; candidates requiring current or future visa sponsorship will not be considered • Must reside in or within commuting distance of a major (non-regional) airport

🏖️ Benefits

• Generous PTO • 401k with up to 7% match • HSA with company contribution • Stock purchase plan • Education reimbursement • Annual incentive bonus may be offered • Sales commission may be offered • Long-term incentives may be offered

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