Renewals Manager

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Host Analytics Inc

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2008

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Host Analytics Inc. is a company focused on providing comprehensive financial performance management solutions through its platform, Planful. The platform offers a range of capabilities including planning, budgeting, forecasting, and financial decision-making enhanced by AI and machine learning. It serves a variety of business functions such as finance, marketing, accounting, human resources, sales, IT, and operations. Host Analytics Inc. aims to guide businesses toward growth with speed, insights, and confidence, transforming the way financial and operational planning is conducted. Their platform ensures data confidentiality, real-time collaboration, and scalability, empowering teams to make informed decisions and drive financial success.

📋 Description

• Manage the entirety of the renewals process, including negotiation and ownership of commercial contracts • Collaborate with Sales and Customer Success to identify risks and ensure timely renewals • Analyze usage patterns and customer health metrics to preempt churn risks • Engage proactively with customers ahead of renewal dates to assess satisfaction, resolve issues, and identify opportunities for growth • Maintain accurate renewal forecasts using tools like Salesforce and Clari • Consistently exceed quarterly and annual retention goals • Create and maintain healthy customer relationships • Lead the commercial aspect of the renewal process • Collaborate with Account Managers, Customer Success, and senior leadership to support long-term customer success

🎯 Requirements

• Experience managing SaaS or enterprise-software renewals, customer relationships, or commercial negotiations • Track record of achieving retention, sales, or other commercial targets • Ability to independently manage complex negotiations and balance customer needs with business objectives • Strong communication, stakeholder management, and cross-functional collaboration skills • Sound judgment, ownership, and a proactive approach to identifying and resolving risk • Comfort working with CRM, forecasting tools, and customer data • Collaborative mindset and willingness to mentor peers and improve team processes • Knowledge of finance or FP&A is a plus

🏖️ Benefits

• 2 Volunteer days per year • Birthday PTO • Quarterly company Wellness Days • 3 months supply of diapers and meal deliveries for the first month of your Maternity/Paternity leave • Generous parental leave • Talkspace access and mental health support • Annual company-wide gatherings held in cities like San Diego, Denver, Palm Springs, and Vegas • Home office setup • Monthly wifi and cell phone reimbursements for all employees, in-office or remote • Employee Resource Groups such as Women of Planful and Parents of Planful • Support for creating new ERGs and communities

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