Technical Support Engineer

Job not on LinkedIn

🕒 May 8

🏄 California, Colorado, +7 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

💵 $55k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Support Engineer

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

PVcase

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚡ Energy

☁️ SaaS

🏢 Enterprise

Energy • SaaS • Enterprise

PVcase is a company that specializes in software solutions for the solar energy industry. They offer a range of tools and services aimed at streamlining the design, planning, and optimization of solar photovoltaic (PV) systems for both utility-scale and commercial applications. PVcase provides products that enable solar engineers and developers to efficiently carry out tasks such as site selection, energy modeling, and designing rooftop solar systems. Their software, which integrates with platforms like AutoCAD, helps in reducing the time required for solar project development while ensuring precision and efficiency. PVcase is trusted by industry leaders for its innovative approaches to solar project design.

📋 Description

• Assist customers in maximizing the benefits of PVcase software • Educate customers and guide them through troubleshooting projects • Provide support through various channels, including chat, email, and calls • Onboard new users as necessary • Leverage solar design expertise to identify discrepancies and help users with CAD • Contribute to the development of self-serve educational resources

🎯 Requirements

• Native or full business fluency in English • Strong verbal and written communication skills • Advanced knowledge of AutoCAD, solar design software and/or GIS development platforms • 2+ years design experience in the Utility-scale solar sector preferred. Alternatively, C&I rooftop sector design experience • Strong multi-tasking, troubleshooting and problem-solving capabilities • Up to 4 weeks of travel time (events, conferences) per year

🏖️ Benefits

• 401(K) plan with 100% match on first 4% of contributions • Health, dental, and vision coverage • Flexible vacation policy, with a minimum of 3 weeks off • Full training and onboarding program for a seamless start • Flexible working hours • Half-day Summer Fridays • Unlimited remote work policy • Additional paid vacation days for birthdays, volunteering, and other occasions