Customer Service Broker – Personal Lines

🔥 13 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ratehub.ca

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

🛡️ Insurance

💼 Consulting

💸 Finance

💰 $12M Series A on 2018-01

Insurance • Consulting • Finance

Ratehub. ca is a Canadian online platform that provides a comprehensive suite of financial comparison tools and services. It helps Canadians compare and find the best rates for mortgages, credit cards, savings accounts, investments, and various insurance products. With a focus on transparency and education, Ratehub. ca offers calculators and resources to guide consumers in making informed financial decisions. The platform has won multiple awards for its excellence in mortgage brokerage, having funded over $16 billion in mortgages. Ratehub. ca partners with financial institutions and is compensated through advertisements and customer referrals, although not all listed products are tied to compensation.

📋 Description

• Provide quality customer service and professional expert advice to clients • Proactively conduct renewal reviews to ensure customer retention targets are met • Handle outbound calls to existing clients for renewal review as necessary • Liaise with insurers, building and maintaining relationships • Administer, support and complete policy changes within company partners’ portals and websites • Review policies and make recommendations as required • Adhere to underwriting criteria set out by broker partners • Coordinate and follow up on client documents • Respond to incoming calls and service customer needs • Give claims advice to clients, report claims, and follow up on claims • Multitask, prioritize, and manage time effectively • Report to the Customer Service Broker Team Lead

🎯 Requirements

• Alberta Level 2 General License required • B.C. Level 1/2 General License an asset • Minimum 2+ years of insurance experience • Independent, ambitious and competitive • Thrives in a fast-paced environment • Positive attitude • Looking to grow with a rapidly expanding company • Legally entitled to work in Canada

🏖️ Benefits

• Fully remote role • Accommodations available upon request for candidates taking part in all aspects of the selection process

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