Inside Sales Representative

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Ritchie Bros.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🛍️ eCommerce

🚗 Transport

💰 Post-IPO Equity on 2023-01

eCommerce • Transport • Construction

Ritchie Bros. is a leading auctioneer specializing in the selling of heavy equipment and trucks for various sectors such as construction, agriculture, and oil & gas. They conduct live and timed auctions globally, making it easy for buyers and sellers to participate online. With a wide variety of categories including cranes, forklifts, and more, Ritchie Bros. offers financing options and partnerships with shipping providers to facilitate easy asset movement worldwide.

📋 Description

• Closed sales - Sell inventory generated by the fleet advisor team - jointly owns our quarterly GTV goals and post-lead funnel optimization. • Sales Velocity - Reduce time from lead to sale, target <2 weeks. • Customer Satisfaction - Ensure machine sales go smoothly for the buyer, NPS of >8 after 3 months. • Price Realization - Ensure final sales prices do not degrade to reserve. Target price > 1.5X Liquidation Value. • Voice of Customer - Funnel product / service feedback to the product teams to ensure continuous improvement. • Systems - This person will work to build systems and process for the inside sales team.

🎯 Requirements

• Inside Sales skills - Comfortable negotiating, strong two-way communications skills, high natural optimism, good CRM system hygiene. A pattern of exceeding quota. • Tech Savvy - enthusiastic tech tool user, can clearly articulate how their CRM augments their sales process & outreach. • Machine knowledge / industry background - nice to have, but can be built over time. • Partners, not Traders - Should be a banner carrier for the customer experience. High integrity, act as a partner - seek to become a true business partner for customers • Get in the Cab- Should show personal ownership of customer experience issues and team performance. Looking for “we succeeded because” and “I failed because” type statements. • Get Your Hands Dirty - No job is too small for the customer, not afraid to do as well as lead. • Build Bigger - Has an eye toward increasing performance and hunger to outperform. Startup experience is a plus. A pattern of success and achievement. A strong desire and need to win.