Payroll Specialist Lead

🔥 0 minutes ago

🌐 Canada, United States – Remote

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💵 $66.5k - $112.3k / year

⏰ Full Time

🟠 Senior

🧾 Payroll

👻 Ghost score 0%

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Logo of Remote

Remote

501 - 1000 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Remote is a global HR platform that simplifies the process of hiring, onboarding, managing, and paying employees and contractors worldwide. It offers comprehensive solutions for recruitment, payroll management, contractor management, and compliance. The platform supports businesses in handling HR tasks seamlessly and efficiently, ensuring fast and compliant payouts, providing employer of record services, and facilitating employee benefits and equity offerings. Additionally, Remote integrates with various HR systems, allowing for a flexible, scalable, and reliable solution for businesses looking to expand globally.

📋 Description

• Ensure accurate and timely payroll execution, meeting >99% of deadlines and maintaining >99.5% accuracy • Implement strategic checks and controls for regulatory compliance • Own and optimize the Zendesk ticketing queue, assigning tickets within 24 hours and addressing recurring issues • Maintain and improve SOPs, checklists, and internal resources across teams • Provide cross-team training, mentorship, and knowledge sharing, including with Implementation and PCST • Make informed decisions independently and propose solutions with broader operational impact • Provide global client support, follow-ups, problem-solving, and stakeholder management • Build strong stakeholder relationships and advise on complex business decisions • Lead global testing, high-impact projects, and cross-functional initiatives • Collaborate with other teams using tools such as Slack to troubleshoot and provide guidance • Report to the Associate Manager, Payroll Operations

🎯 Requirements

• Several years in regional or global payroll operations, with a solid understanding of global payroll best practices • Experience managing teams with a hands-off approach and fostering a collaborative work environment • Proficiency in payroll software tools such as SAP, Excel, and Google Sheets • Analytical mindset and strong problem-solving abilities • Ability to thrive in a dynamic, fast-paced international environment and adapt quickly to changes • Experience improving productivity, streamlining processes, and optimizing efficiency • Comfortable working asynchronously and remotely in a globally distributed team • Fluent in both written and spoken English • Ability to work in the United States or Canada

🏖️ Benefits

• work from anywhere • flexible paid time off • flexible working hours (we are async) • 16 weeks paid parental leave • budget towards co-working spaces, learning and wellness (including gym memberships) • mental health support services • stock options • home office budget & IT equipment • life-work balance • Employee Resource Groups (Women, Disability, Queer, Minorities in Tech) • Interview accommodations available upon request

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