Manager, Client Delivery

🕒 2 days ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Reinsurance Group of America, Incorporated

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1973

⚕️ Healthcare Insurance

Insurance • Healthcare Insurance • Financial Services

Reinsurance Group of America, Incorporated (RGA) is a leading global reinsurance company that focuses exclusively on life and health reinsurance solutions. With a strong commitment to providing innovative products and services, RGA helps its clients manage risk and enhance their insurance portfolios through its expertise in underwriting, claims management, and financial solutions. The company operates in multiple global markets, leveraging its extensive data and analytics capabilities to offer tailored solutions that meet the unique needs of the life and health insurance sectors.

📋 Description

• Responsible for leading a team of technical consultants and business analysts to effectively manage various consulting clients and technical projects • Developing and managing sophisticated testing protocol and procedures to ensure base systems and modified code are adequately tested and delivered to clients without defect • Coordinate, develop and improve automated testing program in conjunction with QA management to ensure maximum efficiency in BA/QA testing framework • Responsible for adherence to internal processes and controls and modifying these as appropriate • Oversee the accurate and complete collection, documentation, and analyzing of business requirements for client projects • Publish project reports and collaborate weekly and monthly with key client accounts and management • Provide training in the use of the TAI system, general reinsurance administration, and the process flow of using the TAI system for reinsurance administration within a clients’ process environment • Conduct complex tasks and activities within TAI and/or externally to obtain information such as life reinsurance policy data, cession data, managing the implementation of insurance products and/or business process workflows into the TAI Life Reinsurance system

🎯 Requirements

• College or University Degree or equivalent work experience -Required • University degree in computer science, actuarial science, finance, or accounting - Preferred • 8+ years overall insurance experience; Proven knowledge of life insurance and annuity accounting concepts -Required • 7+ years of experience in a senior life insurance or reinsurance role - Required • 5+ years of management experience - Required • 10+ years of management experience - Preferred • Proficiency in Microsoft Excel, Word, Visio, and PowerPoint - Required • Proven decision-making skills, demonstrating the ability to make decisions quickly based on often incomplete information - Required • Effective gap-analysis and report writing skills - Required • Proven track record of understanding client expectations efficiently and effectively in order to meet or exceed client expectations on assignments - Required • Ability to lead a team of consultants and business analysts in order to execute numerous client projects to completion, while demonstrating best practices, evidenced controls, and quality outcomes - Required • Experience communicating directly and frequently with clients and stakeholders in a customer service setting - Required • Thorough understanding of reinsurance data and business processes including administration and billing, claims, underwriting, valuation, accounting, auditing, etc - Preferred • Proven ability to work with large data sets and complex data flows to recognize systemic risks and issues to the client - Preferred • Proven understanding of most life insurance products written in the North American market - Preferred • Experience with project management concepts and practices - Preferred • Experience with systems conversions - Preferred • Highly developed client service skills - Preferred

🏖️ Benefits

• RGA provides an annual bonus plan • Some positions are eligible for participation in our long-term equity incentive plan • RGA maintains a full range of health, retirement, and other employee benefits